Global Account Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

Egencia is the original category disruptor and the world’s leading B2B SaaS business in travel. Driven by curiosity and backed by industry leading data and customer insights, we’re a trusted business travel partner that delivers the best technology and experiences - no matter the odds.
 

What you’ll do

• Own a portfolio of small Global Accounts, with a view to strategize the growth for our global clients as part of the wider Egencia offering
• Manage the lifecycle of the account, being responsible for business development, strategy , contact ownership and contract renewal
• Lead global projects as required with the ability to guide cross-functional teams to achieve established goals and deliverables.
• Identify Global and local strategic initiatives to deliver value to your customers travel programs
• Deliver Global Travel Program reviews, in accordance with the contract. Provide analysis and deliver recommendations to drive a strong program adoption and deliver savings whilst delivering against the customer’s measures of success
• Interact and build a strong, positive rapport with the Account Management team(s) globally, also developing long term relationships throughout the customer lifecycle.
• Represent Egencia in a polished and professional manner; maintain composure in times of stress; ensure the highest levels of service and professionalism are maintained 

What We're Looking For

• Experience building client relationships in a commercial B2B account / portfolio management  environment, managing a portfolio of UK or global clients operating across regions.
• You have preferably come from a travel, technology or SaaS background
• You possess experience of working on accounts that have a global element and possess an international mindset
• You are fluent in English up to professional or native level, with additional language experience a positive
• You possess strong communication skills: abilities to include conveying, receiving and interpret ideas and information, influence partner decisions and presents information appropriately to a wide and diverse range of audience
• You are able to work independently

Location

London, United Kingdom

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!