Global Account Manager for Top Hyperscaler or Colocation

Posted Yesterday
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6 Locations
In-Office
Expert/Leader
Fintech • Information Technology • Logistics
The Role
Lead the long-term account strategy and cross-functional global team for a top hyperscaler/colocation customer. Drive pipeline, upsell/cross-sell, executive engagement, strategic negotiations, and solution-led growth while translating customer priorities into internal execution and delivering strong order and retention performance.
Summary Generated by Built In

Location:

Seattle, Washington, United States

Job ID:

R0136329

Date Posted:

2026-07-30

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

Yes

Job Description:

The opportunity 
Join us at the forefront of the rapidly growing global data center industry. As a Global Account Manager for a Top Hyperscaler & Colocation customer, you will own the long-term 
strategy, performance, and relationship for one of our most important global accounts. You will lead a cross-functional global team, work closely with senior customer 
stakeholders, and position Hitachi Energy as a trusted business performance partner driving strategic growth, innovation, and long-term customer success. 

To ensure close alignment with key customer stakeholders and support strategic business objectives, the successful candidate is expected to be based in, or relocate to, the greater Seattle, Washington area.

Candidates currently located outside the region are welcome to apply but must be willing and able to relocate.

How you’ll make an impact 

  • Shape and own a long‑term, customer‑centric account strategy that positions Hitachi Energy as a key partner in the datacenter ecosystem

  • Lead annual planning and high‑impact business reviews to steer strategic priorities and long-term growth

  • Turn deep customer insights into concrete actions that accelerate results and strengthen relationships

  • Deliver strong order and pipeline performance by focusing on high‑value, solution-led opportunities

  • Shift the conversation from products to integrated solutions, bringing innovative ideas that differentiate us in the market

  • Engage senior‑level stakeholders globally and build trusted-advisor relationships that shape customer decisions

  • Translate customer priorities into clear internal strategies, mobilizing the right expertise at the right time

  • Lead and coordinate a cross-functional global account team, ensuring seamless collaboration and fast response to customer needs

  • Communicate complex topics with clarity and impact, presenting compelling value propositions and leading strategic negotiations

  • Maintain discipline through strong pipeline management, competitive tracking, and sharing best practices across the global account community

Your background 

  • 10–15+ years of senior-level experience in strategic account management or complex solution selling, ideally within the datacenter ecosystem (hyperscalers, colocation providers, critical infrastructure, or related industries)

  • Proven ability to lead long-term, multi-line account strategies, including broad solution portfolios and multi-year roadmaps

  • A strong track record of driving upsell and cross-sell growth, identifying new value streams, and expanding share-of-wallet within key global accounts

  • Expertise in navigating complex customer issues, ensuring exceptional customer experience and building trusted executive-level relationships

  • Demonstrated success in retention and expansion strategies for high-value, global strategic accounts

  • Deep understanding of customer, market, and technology trends shaping the datacenter industry

  • Consistent achievement of ambitious sales and growth targets, especially in global or multi-regional environments

  • Experience leading cross-functional, multi-layered global teams, driving alignment and mobilizing experts across functions and geographies

  • Exceptional organizational and communication skills, with the ability to simplify complexity and influence stakeholders at all levels

  • Strong digital proficiency, including CRM discipline, data-driven decision-making, and modern sales tooling

More about us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):

  • Health Care: medical (PPO, CDHP with HSA HMO), dental, and vision.

  • Financial Wellbeing: Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance

  • Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance

  • Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)

  • Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities


Equal Employment Opportunity

Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals

with disabilities.


Accessibility and reasonable accommodation

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.


Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Skills Required

  • 10-15+ years of senior-level experience in strategic account management or complex solution selling
  • Proven ability to lead long-term, multi-line account strategies and multi-year roadmaps
  • Track record of driving upsell, cross-sell growth, and expanding share-of-wallet within global accounts
  • Experience engaging and building trusted relationships with senior/executive-level stakeholders globally
  • Experience leading cross-functional, multi-layered global teams to mobilize experts across functions and geographies
  • Strong digital proficiency including CRM discipline, data-driven decision-making, and modern sales tooling
  • Demonstrated success meeting ambitious sales and growth targets in global or multi-regional environments
  • Deep understanding of datacenter industry, customer, market, and technology trends
  • Exceptional organizational, communication, negotiation skills and ability to simplify complex topics
  • Must be based in or willing to relocate to the greater Seattle, Washington area
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The Company
HQ: Tokyo
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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