Role Responsibilities
Own the day to day relationship with the Partner
Understand, manage and track Partner’s business goals
Understand and track Keyloop’s goals that intersect with the Partner launch. AND be able to communicate and make recommendations about risks, opportunities and necessary trade offs to both Keyloop leadership and the Partner team as they arise
Shared ownership of project milestones
Track and communicate updates to key stakeholders internally and externally on a bi-weekly basis
Track and communicate updates to leadership on a monthly basis
Escalate opportunities, risks and blockers in a timely manner and with a recommended path forward
Have a clear understanding of stakeholders inside Keyloop and at Partner Organisation and the roles they play in executing goals and meeting timelines. This includes but is not limited to program management, product, engineering, alliances, professional services, sales and marketing.
Influence key stakeholders internally and at Partner Organisation to ensure we are allocated necessary resources and meet deadlines
Map leadership stakeholders where appropriate across Keyloop and Partner Organisation, and ensure a regular cadence with regular briefings
While in depth product knowledge is not necessary, base line understanding of the product, progress, milestones, risks and blockers is essential to being able to effectively communicate and escalate across the cross functional team
Identify opportunities for growth and bring recommendations to Keyloop leadership
Support negotiation of any commercial expansion
Manage contracting process and sign offs for any commercial expansion
Ownership of the relationship and understanding of the strategy
Clear and consistent cross functional communication
Cross functional collaboration
Opportunities, growth and commercials
Skills Required
- Proven experience managing strategic partnerships or global accounts
- Strong written and verbal communication skills
- Experience managing cross-functional stakeholders and influencing without authority
- Ability to track and report partner and internal business goals and project milestones
- Experience escalating risks and proposing recommended paths forward to leadership and partners
- Baseline product knowledge and ability to understand product progress, risks, and blockers
- Experience identifying growth opportunities and supporting commercial negotiations
- Experience managing contracting processes and sign-offs
What We Do
As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide. From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey. Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data. For more information, please visit www.keyloop.com
