Job Summary
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.
As Global Account Manager, you will have the opportunity to make immediate contributions to our sales growth initiatives and develop a unique skillset by serving as a trusted advisor to our customers.
The role is based in our Creative Center in Hilversum, the Netherlands
You will lead one of IFF’s most strategic customer partnerships, owning the relationship end-to-end while unlocking long-term, sustainable growth. This role goes beyond commercial delivery: it is about shaping enterprise-level strategy, influencing senior stakeholders, and positioning IFF as a trusted innovation partner. In this role, you will be a key player on a strategic, customer-focused, and growth-oriented team where collaboration and ambition drive meaningful impact.
Together we can achieve greatness and make a real impact. Your potential is our inspiration.
Where You’ll Make a Difference
Build and strengthen executive-level relationships across a global customer organization, positioning IFF as a trusted strategic partner
Translate customer strategy, market trends, and consumer insights into forward-looking account growth plans
Define and execute a multi-year global account strategy, aligned with both customer ambitions and IFF priorities
Identify and unlock new business opportunities across regions, categories, and business units to accelerate growth
Lead joint business planning and executive business reviews, ensuring alignment and measurable outcomes
Orchestrate cross-functional teams (commercial, creative, technical) to deliver seamless, high-impact solutions
Own financial performance, including revenue growth, profitability, pricing strategy, and forecasting
Lead complex commercial negotiations and contract strategies, balancing value creation and risk management
Foster a customer-centric culture, influencing direct reports and key stakeholders across a global, matrixed organization
What Makes You the Right Fit:
Proven experience managing global or key strategic accounts within a complex, matrixed organization
Strong track record of driving revenue growth and strategic partnerships, not just transactional sales
Ability to engage and influence senior executive stakeholders with credibility and impact
Demonstrated strength in strategic thinking, account planning, and long-term value creation
Experience managing cross-functional, multicultural teams, with both direct and indirect authority
Commercial acumen, including pricing, negotiation, and financial performance management
Strong communication and storytelling skills, with the ability to translate complexity into clear direction
High ownership mindset, with resilience and adaptability in fast-paced, evolving environments
Why Choose Us?
Opportunity to lead high-impact global partnerships with industry-leading customers
Work at the intersection of creativity, science, and commercial strategy
Collaborate with world‑class perfumers, scientists, and commercial leaders
Ongoing learning, leadership development, and career growth opportunities
A culture that values inclusion, and authentic leadership
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Skills Required
- Proven experience managing global or key strategic accounts within a complex, matrixed organization
- Track record of driving revenue growth and strategic partnerships
- Ability to engage and influence senior executive stakeholders
- Strength in strategic thinking, account planning, and long-term value creation
- Experience managing cross-functional, multicultural teams (direct and indirect authority)
- Commercial acumen including pricing, negotiation, and financial performance management
- Strong communication and storytelling skills
- High ownership mindset, resilience and adaptability in fast-paced environments
- Based in or willing to work from the Creative Center in Hilversum, the Netherlands
IFF Family of Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.
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Fair & Transparent Compensation — Pay is considered competitive in many roles and locations, and compensation is often described as good.
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Parental & Family Support — A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
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Leave & Time Off Breadth — Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.
IFF Family of Companies Insights
What We Do
Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.
