The Role
Conduct outbound prospecting by phone and email, qualify business prospects, sell and upsell Google cloud and productivity products, manage sales pipelines, achieve quotas, and troubleshoot basic setup issues. Develop campaigns, refine sales workflows, analyze campaign results, and collaborate with Customer Success, Marketing, Product Adoption, and other cross-functional teams on cross-sell, renewal, and upsell initiatives.
Summary Generated by Built In
Qualifications"- Consultative solution selling in B2B environment for technology products (enterprise IT or cloud service provider)- Ability to connect and add value to a broad range of customers, with great interpersonal and listening skills- Outgoing and confident in outbound phone sales with a great phone manner; can handle a complex sales cycle that will have multiple contacts within a company- Thrive in a fast-paced, high-growth, rapidly changing environment- Proven success in acquiring new clients as well as experience cold calling and presenting sales pitches.- History of quota over-achievement- Knowledge of CRM system- Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team - Organized and has pipeline management, time management skills and prioritization skills- Coachable in the moment; provide feedback/suggestions/recommendations and able to incorporate and iterate sales pitch and positioningCloud- Solid understanding of IaaS, PaaS, SaaS industry, Cloud computing concepts and competitive landscape in the Cloud Service Providers world.Account/Program Management (Cloud)- Highly skilled in building influential relationships and delivering in a cross-functional / matrixed environment- Excellent analytical skills, the ability to work with large data sets and draw insights/conclusions to drive business strategy. Excel and/or Google Sheets proficiency is a plus.- Goal oriented, self-motivated and able to work independently, learn and adapt quickly, but within a team environment- Experience executing email campaigns through marketing automation and CRM tools. Experience with Marketo and Salesforce a plus.- Passion for cloud computing and Google Apps"
Responsibilities"Product/service sales, upsell- Execute daily outbound phone calls/emails, contact decision makers, build quick rapport and assess needs- Explain Google technical products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs- Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating Google products.- Develop and lead outbound campaigns from idea-generation through to initial pitch and pipeline qualification- Lead and contribute to team projects to develop and refine our sales process- Develop and codify best practices and sales workflows for interactions with prospects- Achieve or exceed monthly sales quota- Reach out to existing customers to pitch new ancillary products or increase spend in products currently used- Troubleshoot small technical setup issues or route them to relevant teams.Account Management• Consult with our Senior Pg. to execute sales campaigns & deliver campaign analyses• Work closely with cross-functional partners from our Product Adoption, Customer Success, Chrome/ISV sales and Marketing teams in campaign design activities• Manage all executional activities that drive cross-sell, renewal and upsell campaigns for multiple products in the Google for Work ecosystem• Analyze and report on results, delivering high-quality recommendations to business leaders several times per QuarterGSuites- Effectively manage a sales process (mostly on one-call): from qualification to determine who is a good fit for G Suite until completion of setup- Explain the value of G Suite product from both technical and business value perspective- Determine customer use cases related to premium SKU with goal of upselling to premium SKU- Troubleshoot small technical setup issues, related to domain hosts, legacy accounts, product bugs"
Skills Required
- Consultative solution selling experience in a B2B technology environment, preferably enterprise IT or cloud services
- Ability to connect with and add value to diverse customers using strong interpersonal and listening skills
- Confidence and effectiveness in outbound phone sales and cold calling
- Ability to manage complex sales cycles involving multiple contacts within a company
- Experience acquiring new clients and presenting sales pitches
- History of exceeding sales quotas
- Knowledge of CRM systems
- Pipeline management, time management, organization, and prioritization skills
- Understanding of IaaS, PaaS, SaaS, cloud computing concepts, and the cloud service provider competitive landscape
- Experience building influential relationships and working in cross-functional or matrixed environments
- Strong analytical skills and ability to interpret large data sets
- Ability to work independently, adapt quickly, and collaborate within a team
- Experience executing email campaigns using marketing automation and CRM tools
- Passion for cloud computing and Google Apps
- Excel or Google Sheets proficiency
- Experience with Marketo and Salesforce
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The Company
What We Do
Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
