Thomson Reuters is hiring a Legal Market Researcher. In this entry-level role as a Legal Market Researcher, you’ll be primarily responsible for interviewing senior legal decision-makers and clients on a variety of issues. You will join our team of in-house experts and develop into a Legal Market Researcher with the skills to conduct professional interviews and transcribe to a high quality.
About the Role
In this opportunity as Legal Market Researcher, you will:
Outbound call Recruiting legal decision-makers for our bespoke client projects and work towards a monthly target and yearly completion.
Secure and conduct telephone interviews. You will be responsible for conducting high quality calls to support a project-based quota of interviews each month.
Maintain consistent and accurate recording of respondents’ answers, both during an interview and with the use of call recordings.
Translate any German interviews into English to our translation guidelines.
Manage your own schedule of interview appointments and provide clear communication to respondents.
Keep Thomson Reuters database accurate and up-to-date with the latest information from/about respondents using computer systems
Need to have a good working knowledge of Microsoft Office. You will also receive training to operate our CRM database via Salesforce.
What we can offer you:
- Understanding and presenting our knowledge-based incentives you will become familiar with our research incentives, and be able to confidently explain these to respondents to encourage participation in our research.
- Become efficient in the use of Salesforce. You will undergo a week of training and learn how to input data and update our internal database.
- Develop and improve skills in qualitative interviewing. You will learn to conduct a professional telephone interview and capture key insights that are used within our published reports.
- Opportunities to develop skills. For example, digital analytics walkthroughs, Linkedin training for corporate use, and assisting Custom Insight projects. (Subject to passing probation and completing monthly individual targets)
About You
You’re a fit for the role of Legal Market Researcher (German Linguist) if you have:
- Proficiency in both German and English
- High School diploma or equivalent
- Experience dealing with clients / customers in a professional, courteous manner
- The ability to work to targets – setting goals and working to individual or team targets
- Good literacy, numeracy and spoken communication skills will be essential
Preferred, but not essential requirements:
- Outbound calling experience (e.g. sales, market research)
- A background or interest in the legal market or research is beneficial, but not essential
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com.
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What We Do
Thomson Reuters (NYSE / TSX: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compliance, government, and media. Its products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. For more information, visit tr.com.
