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eBay’s German business is looking for an experienced consumer insights professional with strong consultation background that will lead consumer insights that drive action and directly impact eBay’s DE market growth. This position will conduct ad-hoc research, as well as distil insights from existing research across the markets.
This individual is a key hire within eBay’s growing Global Consumer Insights team. This position reports to the Global Consumer Insights Senior Manager, Global Markets
What you will accomplish:
- Leads and executes the DE learning and research plan, becoming a consultant, consumer expert and thought leader to the DE business ensuring plans are deeply rooted in consumer centricity. Brings a point of view, provides clarity and puts the customer voice in context, connecting the dots and inspiring action.
- Drives action and impact from the insights generated with senior management serves as thought partner and consultant to the DE LT team. Translates insights into action and solutions to business problems and critical issues.
- Authors executive level reports and make informed recommendations to key senior business partners that lead to action.
- Builds strong relationships with a diverse set of cross-functional business partners to understand their challenges and priorities, define research roadmap, and drive actions through insight delivery. Gathers diverse ideas across an org and aligns on a mutually agreed upon direction.
- Monthly reporting on consumer metrics
What you will bring:
- Approximately 8-10 years of related work experience in research and insights with a particular focus on consumer and/or retail.
- Have led insights projects in Germany and understand German consumers.
- Has strong research and insights technical skills: Demonstrable experience designing, planning and managing primary and secondary, qualitative and quantitative research using advanced methodologies (e.g. Semiotics, Conjoint….) and the latest research techniques (eg agile, AI…)
- A proven ability to distill actionable insights from complex data and explain findings in a compelling manner. Has the ability to guide the strategic direction of the market with actionable insights and deeply rooted consumer centricity.
- Able to work on complex business issues and on projects that are related to critical business needs (e.g., insights to influence a strategic initiative). Has high level of business acumen. Understand company strategy and priorities and manages insights work with this in mind.
- Can manage multiple projects of longer-term duration and supports multiple internal business partners, with effective prioritization of efforts and resources.+
- Can respectfully challenge or defend decisions and implementation. Proactively raises issues that the business needs to act upon and brings relevant insights to guide decision-making.
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eBay Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.
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Healthcare Strength — Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
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Leave & Time Off Breadth — A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
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Equity Value & Accessibility — Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.
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What We Do
eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.
