Genesys Principle Consultant

Reposted 2 Months Ago
Be an Early Applicant
Sunnyvale, CA, USA
In-Office
Expert/Leader
Information Technology • Professional Services • Software • Consulting
The Role
Lead architecture and consulting for Genesys contact center solutions. Design routing strategies, Composer flows, ORS/GVP integrations, drive projects end-to-end, troubleshoot, liaise with clients, and work in a global delivery environment.
Summary Generated by Built In
Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

  • At least 9 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks.
  • At least 5 years of experience with Contact center domain on Genesys platform
  • At least 7 years’ experience in Genesys framework, eservices, Genesys routing strategies and composer
  • At least 6 years’ experience in ORS, GVP
  • At least 5 years of experience in project execution
  • Experience in defining new architectures and ability to drive an independent project from an architectural stand point preferred.
  • Ability to work in team in diverse/ multiple stakeholder environment
  • Troubleshooting, Analytical and Client Interfacing skills
  • Experience and desire to work in a Global delivery environment

Qualifications

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 11 years of experience in IT

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a FULL TIME job oppurtunity.
  2. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, TN VIsa can apply.
  3. No OPT-EAD & H1-B for this position.
  4. Please mention your email id in your email or resume.

Skills Required

  • At least 9 years experience in technology consulting, enterprise and solutions architecture and architectural frameworks.
  • At least 11 years of experience in IT.
  • At least 5 years of experience in Contact Center domain on Genesys platform.
  • At least 7 years' experience in Genesys framework, eServices, Genesys routing strategies and Composer.
  • At least 6 years' experience in ORS and GVP.
  • At least 5 years of experience in project execution.
  • Experience defining new architectures and ability to drive an independent project from an architectural standpoint.
  • Ability to work in teams with diverse/multiple stakeholders.
  • Troubleshooting, analytical, and client interfacing skills.
  • Experience and desire to work in a global delivery environment.
  • Bachelor's degree or foreign equivalent (or three years progressive experience in lieu of each year of education).
  • Must be U.S. citizen or otherwise authorized to work in the U.S. (Green Card, GC-EAD, H4-EAD, L2-EAD, TN). Employer cannot sponsor visas; no OPT-EAD or H-1B.
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Alpharetta, GA
87 Employees
Year Founded: 2007

What We Do

SonSoft Inc. is a global consulting and IT services firm specializing in software development, software consultancy, and Information Technology Enabled Services (ITES). The company provides a range of expertise including business consulting, systems integration, application development, and product engineering, helping clients re-engineer and re-invent their businesses to compete in a changing marketplace.

Similar Jobs

SonSoft Inc. Logo SonSoft Inc.

Consultant

Information Technology • Professional Services • Software • Consulting
In-Office
Sunnyvale, CA, USA
87 Employees

Shield AI Logo Shield AI

Technical Program Manager

Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software • Defense Technology
In-Office
San Diego, CA, USA
180K-270K Annually

Shield AI Logo Shield AI

Infrastructure Engineer

Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software • Defense Technology
In-Office
San Mateo, CA, USA
150K-230K Annually

Zscaler Logo Zscaler

Senior Site Reliability Engineer

Cloud • Information Technology • Security • Software • Cybersecurity
Easy Apply
Hybrid
Santa Clara, CA, USA
8697 Employees
118K-148K Annually

Similar Companies Hiring

Ford Energy Thumbnail
Automotive • Software • Energy • Utilities • Manufacturing • Renewable Energy
Glendale, Kentucky
55 Employees
Revel Thumbnail
Aerospace • Hardware • Robotics • Software
Marina Del Rey, California
70 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
30 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account