Generalist, People Business Partner

Job Description:

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, and Saks OFF 5TH. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own.

By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail.

YOU WILL BE:

The Generalist, People Business Partner is responsible for supporting a dedicated client group and delivering exceptional service to both internal and external customers in a welcoming environment. This key position reports to the Senior Manager, People Business Partner and works alongside a peer People Business Partner Generalist. This role primarily supports the on-site Distribution Center population in the Dallas-Fort Worth area, and will partner with remote and other local People Business Partner teams as needed.

WHAT YOU WILL DO:

• Serve as the primary People Business Partner contact for general questions and concerns from associates. 

• Build relationships and credibility with associates and leaders by delivering exceptional customer service.  

• Assist with responding to employee relations issues and support internal investigations.

• Educate and coach leaders on the performance management process and participate in delivery of progressive discipline and performance improvement plans.

• Support the talent attraction process: Gather and review job descriptions from hiring managers, post roles, and communicate relevant details to both hiring managers and talent acquisition partners.

• Associate Onboarding: Educate and support hiring managers regarding the onboarding process, coordinate and communicate with new hires to plan for their first day, and complete local and/or virtual new hire orientation.

• Develop and provide regular associate monthly communications, as well as craft ad-hoc communications to support important events like annual benefits enrollment, among others.

• Educate leaders and associates regarding the leave of absence process as needed; manage communications with external partners and tracking of all leaves.

• Conduct exit interviews with associates to gather key attrition insights and process all exit paperwork in a timely manner.

• Facilitate training for both associates and leaders.

• Support the quarterly goal setting process and educate associates on resources to drive their career growth

• Complete administrative tasks such as reviewing/entering timecard updates and overseeing the UKG timekeeping process; processing job changes, maintaining associate files, setting up direct deposit or other payroll activities, completing unemployment claims, etc.

• Conduct a regular audit of associate records in Workday and ensure organization charts stay up to date.

• Publish and pull regular People Business Partner reporting to support the operational teams.

• Monitor a shared phone line and shared inbox to maintain timely communication with fulfillment associates.

WHAT YOU WILL BRING:

• 2-3 years’ experience in a Human Resources role required

• Full professional proficiency in Spanish - requiring complete ability to read documentation, translate policies, and write professional communication in Spanish and English. 

• Basic understanding of major employment laws

• Working knowledge of Google Workspace or MS Office (emphasis on Microsoft Power Point), UKG timekeeping, and Workday

• Excellent customer service skills

• Exceptional attention to detail

• Strong verbal and written communication skills

• Enjoys providing guidance and support to large non-exempt onsite teams leading with compassion and empathy 

• Ability to prioritize and manage multiple tasks

• Prior experience supporting large onsite facilities 

• PHR or SRHM-CP (preferred)

YOUR LIFE AND CAREER AT SAKS GLOBAL:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

• An amazing employee discount

SALARY AND OTHER BENEFITS:

The salary range for this position is between $65,000 to $81,000. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact your Recruiter.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Onsite

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.