General writer

Posted 2 Days Ago
Be an Early Applicant
Austin, TX, USA
In-Office
Mid level
Information Technology • Professional Services • Consulting
The Role
Create clear, concise online help, instructional materials, policies, and technical specs by working with subject-matter experts. Integrate stakeholder feedback, follow Google style guidelines, manage multiple assignments independently, and iterate to improve content quality.
Summary Generated by Built In
Company Description

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Job Description

Responsibilities 
● Work closely with subject matter experts to distill complex technical concepts and procedures into clear, actionable documentation. 
● Write original, high quality online help materials (concept overviews, instructional materials, policies, technical feed specifications). 
● Integrate feedback from a number of stakeholders and varying perspectives to create a cohesive, partner-focused end product. 
● Apply Google-specific style and technical guidelines. 
Minimum qualifications 
● Demonstrated ability to communicate complex concepts concisely and clearly. 
● Ability to write in a range of styles and tones, from highly technical to more informal. 
● Proven ability to maintain multiple assignments simultaneously, work independently, and drive projects to completion with minimum guidance and high attention to detail. 
Preferred qualifications 
● Graphic and creative sensibilities (e.g. ability to visualize content elements and work with creative team to execute). 
● Experience with and/or writing about complex technology-based products for a technically-savvy audience - excellent quick study in technical concepts. 
● Clear understanding of business needs and sensitivity to differences across various groups (functions, regions, etc). 
● Persistence to iterate, refine and improve constantly.

Thanks ,

Asma Khan Suri

Additional Information

Must be able to pass a background and drug screen

Skills Required

  • Demonstrated ability to communicate complex concepts concisely and clearly.
  • Ability to write in a range of styles and tones, from highly technical to informal.
  • Proven ability to maintain multiple assignments, work independently, and drive projects to completion with minimal guidance and high attention to detail.
  • Apply Google-specific style and technical guidelines.
  • Must be able to pass a background and drug screen.
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The Company
7,500 Employees
Year Founded: 1998

What We Do

BCforward is a global talent and technology solutions partner that helps organizations accelerate outcomes through people, platforms, and expertise. Founded in 1998, the company provides IT consulting and workforce fulfillment services to enterprise and public sector clients across various industries, including financial services, healthcare, government, and life sciences, focusing on digital transformation and strategic staffing solutions.

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