General Sales Manager

Designs, develops and implements sales programs to meet the organization's business objectives. Plans, directs and coordinates the efforts of sales staff toward the accomplishment of objectives. Responsibilities are within the sales function as a generalist or in a combination of disciplines.

Job Summary

Represent Nordson in a positive way, manage operations, develop business, and increase profitability in Korea for all the LoB’s under EPS division.

Essential Job Duties and Responsibilities

·         Responsible for managing all operations within the specified country.

·         Responsibility includes General management, Sales & Marketing, Service & Application. As part of the role, expected to recruit and manage staff, including performance monitoring, mentoring, and training.

·         Role is client facing, therefore ability to communicate effectively is essential.  

·         Role involves managing multiple LoB’s and their range of products. Important to have knowledge across the LoB’s and their products. 

·         Achieve sales targets and increase sales volume by implementing sound business strategies to grow current markets and explore new markets.

·         Formulate sales and marketing strategies through market analysis and partner closely with local distributor(s) to drive sales and win projects.

·         Ability to manage distributors across multiple competitive products. Establish contacts and develop strong relationships with distributors through regular visits and contact.

·         Support marketing activities with distributors by participating in key trade exhibitions/shows and other events to promote Nordson products.

·         Work closely and directly with Nordson Top customers and ensure that we maximise our market share and grow with them.

·         Provide application and product training and updates to customers on the latest technology and product developments.

·         Gather relevant market information, including latest technology and industry trends, competitor developments, changes in existing markets and emergence of new markets for feedback to management.

·         Maintain customer profiles and up to date information through the CRM system and provide feedback to management, including reports on sales activities, prepare short-term and long-term sales forecasts.

·         Set up a robust service support team for the region with capability to handle demos and application independently and locally.

·         Handling customer concerns quickly and effectively and maintain good relationship. 

·         Manage regional expenses relating to office administration, travel and business related, and ensure that they are aligned against budgeted norms.

Education and Experience Requirements

Required Education:

·         Bachelor's degree in Electronics/Electrical/Industrial/Mechanical Engineering. 

·         8-10 years related in technical/service in similar industry is required. 

Required Length & Type of Experience:

·         Additional training and/or experience should include managerial experience in the manufacturing environment, specifically in a related industry.

·         Commercially focused, creative, confident, self-driven and inventive, able to originate complex commercial solutions, yet patient and tenacious as required.

·         Able to drive change management within the customer base.

·         Excellent communications skills – the ability to listen and to communicate complex commercial solutions confidently.

·         Outstanding people-management, organizational, collaborative, inspirational, analytical, influencing and motivational skills.

·         High levels of personal initiative, motivation, credibility and integrity, able to secure buy-in from others to new ideas and concepts.

·         Experience in ERP, SAP and showed efficiency in Microsoft office applications.

Preferred Skills and Abilities

·         Exceptional demonstrated technical skills and the ability to learn.

·         Excellent interpersonal skills, highly ethical in their interactions

·         Strong aptitude for visualizing and conceptualizing future market, prospect, and account needs and trends

·         Able to build and cultivate superior relationships with internal and external contacts

·         Ability to mentor, guide and manage a team with diverse background and capabilities.

·         Proactive, responsible, confident, and customer-oriented

·         Results driven and a self-starter

·         Good communication skills.

Working Conditions and Physical Demands

PHYSICAL DEMANDS:

The characteristics listed below are representative of the physical demands required by an individual to successfully perform the essential duties of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

·         Employee may occasionally be required to traverse through office and/or manufacturing locations.

·         Employee will frequently be required to actively listen and exchange information.

·         Employee will be required to observe and assess information received via computer.

·         Requires use of computer, telephone, and operation of a motor vehicle.

WORK ENVIRONMENT:

The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

·         Occasional overnight travel.

·         Must have reliable, appropriate transportation.

·         Job requires visitation of to various Nordson and customer sites, which have varying environments/conditions, layouts, and accessibility.

Travel Required

☒Estimated _30_% domestic & international