About Gallaher
Gallaher & Associates, Inc. was founded in 1973 and began as a representative firm for electrical manufacturers, selling products from fire alarms to power distribution and lighting. Today, Gallaher is Powered by Zeus - part of the Zeus Fire & Security family - combining our local expertise and trusted customer relationships with Zeus’s national scale, resources, and career development opportunities.
Role Overview
The General Manager (GM) is responsible for leading the branch to achieve operational excellence, profitable growth, and outstanding customer service. A key focus of this role is driving sales and business development, while also ensuring strong financial management, compliance, and team performance. Reporting to the Hub President, the GM plays a pivotal role in expanding our fire and security company’s market presence within the branch territory.
Key Responsibilities
Sales & Business Development
- Own revenue growth targets for the branch; drive new business development and expansion of existing accounts.
- Build and maintain strong relationships with clients, partners, and local stakeholders to position us as the provider of choice.
- Lead branch-level sales strategies in coordination with corporate sales and marketing initiatives.
- Support sales managers and representatives in identifying opportunities, closing deals, and ensuring client satisfaction.
- Monitor branch pipeline activity and ensure accurate forecasting of revenue and margin.
Financial & Operational Oversight
- Manage the branch’s P&L, budgets, and forecasts in coordination with the Hub Leader.
- Ensure financial policies are followed and resources are used effectively.
- Provide accurate and timely reporting of financial and operational results.
- Oversee branch compliance with regulatory, contractual, and safety requirements.
- Maintain accurate records, contracts, and operational documentation.
Team Development
- Recruit, develop, and coach a high-performing branch team with strong sales and service orientation.
- Foster a culture of accountability, customer focus, and continuous improvement.
- Support managers and staff in resolving customer issues and operational challenges
- Champion company values and create a positive, performance-driven branch culture.
Qualifications
- Minimum of 7–10 years of progressively responsible management experience in the Security or Fire industry, or related field.
- Bachelor’s Degree in Business, Management, or related discipline (Master’s preferred).
- Strong financial and operational acumen, including P&L management.
- Proven track record of leading teams, driving growth, and ensuring operational excellence.
- Excellent communication, leadership, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Willingness to travel up to 40–50% of the time within the hub region.
Work Requirements
- Standard work hours are Monday through Friday, with additional hours as needed to meet business demands. Occasional evening or weekend work may be required to support time-sensitive procurement activities or vendor engagements.
- This role operates in a professional office environment and requires frequent use of standard office equipment, including computers, phones, printers, and filing systems. Occasional visits to warehouse, job site, or vendor locations may be necessary.
- Occasional travel may be required (up to 20%) to support vendor relations, attend meetings, or conduct site visits across our locations.
- Ability to sit or stand for extended periods.
- All duties must be performed in accordance with company policies, safety standards, and applicable federal, state, and local laws.
EEOC Statement
Zeus Fire and Security provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
What We Do
Zeus Fire & Security was established in 2021 to build a national network of fire protection and security providers recognized for execution excellence across a variety of service lines and end markets. Zeus addresses customer’s commercial and residential fire protection and security needs through a broad array of services from mission critical fire system installation, testing and inspection to physical security system installation and video monitoring. Zeus was established with the singular purpose of partnering with industry-leading fire and security operators who are seeking a collaborative growth partner dedicated to inspiring and accelerating the long-term growth of business and team members.
