General Manager

Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership.

As a General Manager at Lime you are the owner of a large and complex region owning a P&L. You will manage a team of people managers and will guide global internal cross-functional teams including government relations, central ops, product, etc. to drive growth, operational excellence, and profitability for Lime. Additionally, you will develop and maintain relationships externally with city officials, community members and businesses to understand the needs of the region and develop comprehensive global strategies that will help us solve some of the most critical issues.  

As the main point of contact for your region you will play an integral role in collaborating cross-functionally with global internal stakeholders such as government relations, central ops, product, etc. to develop strategies that will make an impact and help us overcome some of the most critical issues facing Lime. You will also be the senior most voice for your region representing Lime externally. Building strategic relationships with city officials, community members and businesses to understand the needs of the region and bring this information to your management team so they can successfully execute on these strategies. 

This is a hybrid position that combines remote and onsite work. The incumbent will be required to be onsite at our warehouse 3 - 4 days each week.

What You’ll Do

• Own and manage the P&L, team, and strategic direction for a large and complex market or region 

• Be the operational expert for your region, champion operational excellence, own end-to-end operational improvements, advising teams and influencing innovation across the company   

• Apply your deep understanding of the business mechanics to manage revenue and cost line items to target and conduct regular analysis on your region identifying trends and implementing recommendations to grow and optimize.

• Act as the face of Lime to the region and partners with the Government Relations team to develop policy and strategy for the region

• Attract and develop top-tier operational talent while cultivating a high-performing, values-driven culture driven by regular feedback, clear accountability, and proactive performance management  

• Manage cross-functional strategies with a global impact and partner cross-functionally to drive product and operational excellence organization wide  

• Spearhead safety initiatives for our staff riders and vehicles to ensure safety remains the #1 priority

• Create a positive, inclusive, and safe workplace where people genuinely want to work

About You

• 7+ years of experience as a highly cross-functional visionary manager within an operations, management consultancy, financial,  business analyst, or equivalent role 

  • Demonstrated background in driving operational excellence

  • Experienced in owning a P&L 

  • Advanced understanding metrics and KPIs and the levers to pull to drive results 

  • Advanced knowledge of how a warehouse operations works 

• 5+ year of experience managing a team of professional level staff for a large and complex market or region

• You love building top-tier teams and have a demonstrated background in developing and motivating your team to perform at their best  

• Analytically minded with a strong understanding of real-time marketplaces (supply and demand economics) and the ability to navigate, decode, and use data to build compelling narratives and reports. 

  • Advanced Excel or Google Sheets skills required and knowledge of SQL a major plus

• Comfortable in identifying and resolving complex issues, exercising good judgment in drawing conclusions, while navigating ambiguous environments

• Relentlessly curious, always wanting to dig deeper and understand why, particularly to understand what our customers need

• Excellent communicator with the ability to flex your communication style to internal stakeholders - such as the C-team or your own team -  and external stakeholders such as local government

• Detail oriented with a focus on process improvement, self motivated and energetic, with the drive and ability to learn new skills and grow with the role 

#LI-Hybrid

#LI-AM1

What We Offer

• Comprehensive Health & Wellness: A choice of medical, dental, and vision plans, with Lime covering 100% of the employee-only premium for many plans. We also provide company-paid life and disability insurance and company-funded mental health benefits.

• Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.

• Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.

• Time Off & Flexibility: Flexible vacation policy for exempt employees, paid sick time, and a calendar of paid company holidays.

• Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.

Note: Benefits and perks vary depending on role, location, and plan eligibility.

Annual performance bonus, equity and benefits may be provided as part of the compensation package, depending on the position offered. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the candidate’s location of residence, the successful candidate's skills, experience and other qualifications. In addition to base salary, some roles may be eligible for a variable performance-bonus based on a combination of company performance, employee performance, and management discretion.

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email [email protected] for assistance.