General Manager

Posted 18 Days Ago
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Bell, Glenn Dale, MD
In-Office
Mid level
Cannabis
The Role
The Retail General Manager oversees daily store operations, financials, inventory management, team leadership, and customer service, ensuring compliance with regulations.
Summary Generated by Built In

Overview:

The Retail General Manager will oversee the day-to-day operations of a busy retail store, which includes oversight of financials, physical inventory, storage of cannabis, leading a team of employees, and the overall operations of the store.

Responsibilities:

  • Maintain a distribution process that is professional and safe for all customers and in compliance with state and local guidelines.
  • Ensure all stored cannabis is accounted for and the store has adequate amounts of cannabis for the daily operations.
  • Motivate team members, solve problems quickly and effectively, and take intentional steps towards accomplishing goals.
  • Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer.
  • Review store sales goals and KPIs regularly to improve overall operations and financial performance.
  • Unpack, sort, count and label merchandise, including items requiring special handling or refrigeration.
  • Training and development of budtenders, shift supervisors, and assistant general managers.
  • Receive store and inventory supplies.
  • Provide exceptional customer service - always going the extra mile.
  • Perform other duties as required to successfully meet department and company goals and objectives.

Requirements:

  • 3+ years of retail management experience within the cannabis industry
  • Verifiable product knowledge of flower, concentrates, edibles, topicals, dosing instructions, extraction methods, and methods of consumption.
  • Strong point of sale and industry compliance tools, specifically Dutchie and Metrc.
  • Must be over 21 years of age.
  • Applicants must consent to a background check.
  • Must have a valid State-Issued ID or U.S. Passport
  • Must be able to occasionally lift 50+ pounds.
  • Must be able to either sit or stand for long periods of time.
  • Must have reliable transportation.
  • Must have no scheduling restrictions.
  • Employment offers are contingent upon successful completion of state badging requirements.

Education:

  • Minimum High School Diploma or G.E.D equivalent required, Associate Degree preferred.

Our Benefits:

  • Paid time off (PTO) including 8 paid holidays per year*
  • Medical Insurance, which includes a 100% company paid option for employees*
  • Dental Insurance, which includes a 100% paid option for employees*
  • Vision Insurance, which includes a 100% paid option for employees *
  • 401k retirement savings plan*
  • Company paid Short-Term & Long-Term disability*
  • Company paid Life Insurance*
  • Employee Assistance Program (EAP)
  • Employee referral program
  • Commuter benefits*
  • Product discounts
  • Additional compensation incentives (tips, bonuses, etc.)

*For full-time positions only


We want our story to be one that fosters an inclusive culture and provides an enriching employee experience. As an equal-opportunity employer, we embrace individuals from all backgrounds, experiences, abilities, and perspectives. We believe in providing equal opportunities to all individuals, including those who may have encountered legal issues related to previous marijuana laws. We understand that these laws have disproportionately impacted certain communities and individuals. We are committed to considering all candidates based on their qualifications, skills, and potential to contribute to our team, rather than focusing solely on past legal encounters. We encourage individuals from diverse backgrounds, including those with past involvement with the legal system, to apply for positions within our organization.

Top Skills

Dutchie
Metrc
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The Company
HQ: Phoenix, AZ
193 Employees
Year Founded: 2021

What We Do

STORY Cannabis is the culmination of years of passion, innovation, and experience in creating the cannabis industry we see today. Our original founders bring diverse experience across retail, product, and operations – and created one of the most successful retail chains on the West Coast. Now, alongside their trusted team of partners and collaborators, the STORY team is driven to bring that inclusive retail experience to our local communities.

This is the next chapter in our STORY – and it’s just getting started.

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