General Manager

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

• Benefits package including medical, dental, vision, HSA, and medical reimbursement

• Annual bonus eligibility

• 401(k) match

• Vacation and holiday pay

• Employee assistance and identity theft protection

• Career development and opportunity for internal promotions

• Tuition reimbursement for further education

• Company paid life insurance and short term disability

Location:  Modesto, CA

Position Description 

The Distribution Center Manager ensures all tasks are completed in a safe, efficient manner and is ultimately accountable for a profitable organization. 

Responsibilities 

The Distribution Center Manager is responsible for but not limited to: 

Associate Relations 

• Prepare, maintain and communicate all operational goals while ensuring all operational procedures are being followed per company guidelines 
• Manage, coach, mentor, and develop staff to achieve objectives; conduct performance reviews 

• Participate in the recruitment and new hire onboarding process while ensuring SCLS’s culture is being fostered 
• Perform supervisory responsibilities in accordance with the organization’s policies and procedures 
• Address complaints and resolve problems 

Customer Relations 

• Provide superior customer service by maintaining professional and courteous relationships with all customers 

• Interface with internal stakeholders as well as customers to establish and accomplish goals 
• Communicate progress/conditions and conduct tours for the customer as directed by upper management 
• Audit operations to ensure service standards are being met 
• Act as a liaison with carrier contractors and customers 
• Act as a community representative for SCLS 

• Create and deliver effective verbal presentations to management and customers as necessary 

Operational Excellence

• Ensure company values are observable throughout the operation 
• Monitor space utilization/layout to ensure efficient and cost-effective operations 
• Monitor and ensure departmental/facility key performance indicators (KPI) are met in a timely and cost-effective manner 

• Ensure proper maintenance and sanitation of equipment, grounds, pest control and refuse disposal 

Business Profitability 

• Ongoing management of facility fiscal performance including profit & loss and budgeting 

• Ensuring the accurate and timely preparation of all necessary reports and records regarding facility operations 
• Monitor facility purchasing process to include: auditing, guideline compliance and approval by creating programs to maximize cost savings for SCLS and customers 
• Manage inbound and outbound loading/unloading, accuracy of inventory and warehousing    

Qualifications 

• Bachelor’s Degree in Logistics, Business, Management or other related field is required
• 10+ years of experience within the 3PL industry
• 5+ years are in a leadership role of a warehouse or distribution center
• 4+ years of experience managing a P&L 
• Working knowledge of WMS; Softeon preferred
• Experience in an order fulfillment environment

Knowledge, Skills and Abilities 

• Ability to drive results and develop team while creating strong relationships with clients and internal associates 
• Excellent communication and presentations skills; ability to effectively present information and respond to questions from managers, clients, associates and the general public 
• Identify and understand issues, problems and opportunities; possess solid judgment, problem-solving and decision-making skills 
• Strong analytical skills, including analysis and interpretation of complex business documents as well as statistics and modeling 
• A proven track record of mentoring and developing direct reports and subordinates 
• Ability to apply Lean principles and process improvements within operations
• Ability to multi-task numerous projects

SALARY LEVEL

• $120,000 - $160,000 - Salary is commensurate to experience and location.

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Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn,  ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

Saddle Creek is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [email protected] and let us know your contact information and the nature of your request.