General Manager

Company Description

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’ 

Job Description

The General Manager (GM) is responsible and accountable for ensuring the senior leadership team is focused on their team’s individual growth and performance. The GM works to ensure the successful achievement of the annual financial plan (AFP) and attainment of the business plan goals and objectives. In this role, the GM will also ensure the entire team is focused on providing the best possible customer experience.

What We Offer:

California Closets has both company-owned and franchise locations. This location is a franchise location and is independently owned and operated. This position earns the following benefits:

• Medical Health insurance
• Paid holidays
• 401K retirement plan with company match

Duties and Responsibilities:

• Provide a quality product and customer experience that meets the California Closets experience standard.
• Respond positively and quickly to concerns that may impact a customer.
• Hire high-quality talent who can demonstrate appropriate skill and value alignment and, are self-motivated to ensure consistent customer satisfaction.
• Revenue growth and market penetration.
• Evaluate P&L line-item performance and ensure corrective action is taken to meet objectives and in alignment with benchmarks.
• Provide leadership through the use of the goal setting and reviews, company meetings, and team building to drive performance.
• Identify business challenges and opportunities and incorporate strategies to improve efficiencies.
• Oversee and ensure safety standards meet OSHA compliance.
• Full compliance with all company policies and procedures.
• Maintain general oversight and ensure the accuracy of records A/R, A/P, Inventory, etc.
• Develop annual financial and marketing plans.
• Execute effective local marketing campaigns that maximize the use of company resources.
• Develop and implement Annual Reward Plans (ARP’s) for all department heads with the approval of the President.
• Create and implement incentive plans for all employees.

Qualifications

• 5 or more years managing a manufacturing or warehouse facility.
• Bachelor’s degree in business, management, or a similar field
• Strong communication, interpersonal, and presentation skills.
• Excellent time and project management abilities.
• Strong analytical skills and experience with financial projections and budget management.
• Strong leadership, mentoring, and management skills.
• Experience managing cross-functional areas and teams at various levels of the business.
• Experience operating an independent business or business unit.

Additional Information

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