Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job DescriptionRixos Baghdad is seeking an experienced and visionary General Manager to open our luxury hotel operations in Baghdad, Iraq. As the General Manager, you will be responsible for overseeing all aspects of the hotel's performance, ensuring exceptional guest experiences, and driving business growth in this dynamic market.
- Pre-opening of the hotel
- Develop and implement strategic plans to maximize hotel performance and profitability
- Lead and inspire a diverse team of department heads and staff to deliver world-class service
- Oversee financial management, including budgeting, forecasting, and cost control measures
- Drive revenue optimization through effective pricing strategies and market positioning
- Ensure compliance with Rixos brand standards and local regulations
- Build and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local authorities
- Implement and monitor quality assurance programs to maintain the highest standards of guest satisfaction
- Identify and capitalize on business opportunities to enhance the hotel's market position
- Manage crisis situations and implement effective risk management strategies
- Foster a culture of continuous improvement and innovation within the organization
- Bachelor's degree in Hospitality Management, Business Administration, or related field; Master's degree preferred
- Minimum 7-10 years of experience in luxury hotel management, with a proven track record in general management roles
- Strong financial acumen and experience in budget management and revenue optimization
- Exceptional leadership skills with the ability to motivate and develop high-performing teams
- Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders
- Demonstrated expertise in strategic planning and execution within the hospitality industry
- Proficiency in hotel management systems and technologies
- Strong analytical and problem-solving skills, with the ability to make decisive decisions
- In-depth knowledge of the luxury hospitality industry and current market trends
- Cultural awareness and understanding of the Middle Eastern market
- Fluency in English; knowledge of Arabic is highly advantageous
- Ability to work in a fast-paced, dynamic environment and adapt to changing circumstances
- Strong commitment to guest satisfaction and service excellence
What’s In It for You
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
- The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
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What We Do
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
