General Manager, Package Acceptance (EU & LATAM)

💙 About Bounce…

Bounce is a global luggage storage marketplace transforming the way people travel and explore. With over 20,000+ trusted partners in 100+ countries, Bounce connects travelers with local businesses offering secure, on-demand storage solutions - letting travelers experience cities freely, without being weighed down by their things. We have over 2 million active customers relying on Bounce to simplify their journeys, offering them the flexibility to focus on what matters most, the freedom to explore.

To achieve this, Bounce is a fast-paced and scrappy team. We believe that experimentation fuels innovation, so we move quickly, testing new ideas and adapting in real time. If you’re ready to make an impact in a high-energy, close-knit, and collaborative environment - Bounce is the place where you can move fast, think big, and shape the future of travel. Join us as we make the world a lighter, more accessible place! Bounce has been named the Inc5000’s fastest-growing travel company in the USA in 2024 and is proudly backed by leading Silicon Valley investors, including Andreessen Horowitz, General Catalyst, and Sapphire. (Learn more about Bounce's Series B HERE and also learn about our Japan Expansion HERE)

About the role…

We’re hiring a General Manager for Package Acceptance Expansion (EU & LATAM) to lead regional expansion and operational scale. You’ll own the full lifecycle: from territory strategy and partner acquisition to launch, operations, and P&L. You’ll collaborate cross‑functionally with Sales, Partnerships, Operations, Product, and Finance to roll out package acceptance at scale and drive unit economics across markets.

What you’ll be doing...

• Develop and execute territory expansion strategies for key EU & LATAM markets

• Lead partner acquisition - targeting local retailers, convenience stores, and logistics hubs

• Manage full-market rollout, including onboarding, training, launch, and ongoing operations

• Build, mentor, and lead a high-performing regional team (Sales, Ops, Partnerships)

• Monitor unit economics, P&L, KPIs (e.g., adoption, usage, revenue per location), and optimize for scalability

• Work closely with legal, product, and finance to ensure compliance, pricing, and unit viability

• Run pilots and experiments to validate new models (e.g., lockers, drop-off/pickup)

• Develop playbooks, templates, and tools to replicate success across new cities

Your profile...

• 7+ years of B2B or marketplace expansion experience - ideally launching regions in EU or LATAM

• Proven success in full-cycle expansion: strategy, localization, partner selling, rollout, and operations

• Strong commercial mindset with experience owning P&L and hitting unit economics targets

• Fluent in English; Spanish/Portuguese and one major EU language (e.g., German or French) a strong plus

• Excellent cross-functional leadership and team-building experience in high-growth environments

• Data-driven and experiment-led: comfortable defining metrics, analyzing outcomes, and iterating

• Entrepreneurial, autonomous, bias‑for‑action attitude with ability to thrive amid ambiguity

• Willingness to travel frequently across EU & LATAM markets