General Manager, NYC

Reposted 14 Days Ago
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New York, NY
In-Office
Senior level
Mobile • Software
The Role
Manage Wheely's NYC operations by leading growth and commercial strategies, ensuring service quality, and fostering key relationships.
Summary Generated by Built In

Wheely is not a traditional ride-hailing company. We are building a platform with user privacy at its core while successfully scaling a five-star service to millions of rides across multiple cities.

Role Overview

As the General Manager for NYC, you will act as the end-to-end leader of our business in NYC, launching it from scratch in collaboration with our international launchers. Early data signals tremendous potential in the market, and we’re excited to bring someone on board to work directly with our Founder/Board to drive growth while maintaining an unwavering commitment to exceptional service quality.

We are looking for a cross-functional, dynamic and ambitious leader with 5-7+ years of experience in investment banking, consulting, or other high-intensity, high-growth environments who’s passionate about our product, hospitality/luxury/transportation and is looking to take a significant step in their career. You will be the face of the brand, embodying and promoting our core values internally and externally.

This role offers a unique opportunity to blend your strategic vision with hands-on acumen, leading Wheely’s growth in a dynamic and culturally diverse. You will play a crucial role in shaping the future of luxury transportation in NYC while contributing to Wheely's global success.

Key Responsibilities
  • Oversee the overall commercial operations, strategy, partnership and growth in the NYC market
  • Lead and develop high-performing, cross-functional teams, ensuring alignment with Wheely's global standards and local market needs
  • Drive business development, identifying and capitalising on new opportunities for expansion and partnerships
  • Collaborate with the central CX team to maintain high standards of service quality, aligning with Wheely's luxury brand ethos
  • Foster strong relationships with key stakeholders, including suppliers, partners, and government entities
  • Lead the US business reviews while continuously driving urgency in execution and roadmap prioritisation, across stakeholders and the local team
  • Ensure compliance with local regulations and Wheely's privacy-first approach
  • Lead and mentor a high-performing team, promoting Wheely's culture of excellence and innovation.
  • Monitor market trends and competitor activities, adapting strategies to maintain a competitive edge
  • Collaborate with global teams to share insights, best practices, and support Wheely's international growth.
Requirements
  • Bachelor's or Master’s degree in Business, Finance, or related field.
  • 5-7+ years of experience in investment banking, consulting, or high-growth tech environments.
  • Strong business acumen with an entrepreneurial mindset
  • Strong analytical and numerical capabilities, with proficiency in financial modelling and data analysis
  • Excellent presentation and communication skills, with the ability to effectively convey complex information to a variety of stakeholders
  • Comfortable working in a fast-paced startup environment with the ability to adapt to changing priorities and meet deadlines
  • Excellent leadership and team management skills
  • Exceptional communication and stakeholder management abilities
  • Deep understanding of the NYC market
  • Passion for hospitality, luxury and transportation
  • Ability to work flexibly and adapt to a rapidly changing environment
  • Proficiency in English
What We Offer
  • Competitive salary and equity package
  • Monthly credit for journeys with Wheely
  • Professional development subsidies
  • Best-in-class equipment
  • This is an office-based role located in NYC. Wheely has an in-person culture but allows flexible working hours and work from home when needed. In most cases, we expect team members to be in the office at least four days a week.

All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice

Top Skills

Data Analysis
Financial Modelling
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The Company
HQ: London
234 Employees
Year Founded: 2010

What We Do

A luxury ride-hailing service which brings together professional chauffeuring of the highest standard and the convenience of all things mobile. Wheely currently operates in London, Moscow, Paris and Dubai. Our easy to use app allows to request executive journeys both on-demand or in advance.

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