General Manager - New York

About Us:

Step into Next Health, where innovation meets longevity. Established over 8 years ago, we have flourished into the leading source of functional medicine and wellness throughout the United States, fueled by an unstoppable mission to advance health optimization and longevity. We are not just leaders in health optimization; we are pioneers!

At Next Health, our mission is more than a statement; it is a promise to transform lives. Through groundbreaking functional medicine practices, we empower individuals to unlock their fullest potential, enhancing their vitality and well-being. With a relentless dedication to leveraging the latest advancements, we guide our clients in taking their health to the next level!

Your Impact

General Manager will ensure the execution of smooth and efficient operational procedures within all departments, enabling Next Health to provide the highest level of customer service and achieve financial success.

Job Description

As General Manager, your responsibilities will include:

General Manager identifies as proactive and a self-starter and is capable of providing worry transfer to the Executive Team.

General Manager assists by coordinating, facilitating, and executing a strong relationship with the Human Resources Department regarding all employee relations. This role is also responsible for the oversight and management of all compliance, policies, and procedures.

General Manager will ensure the execution of smooth and efficient operational procedures within all departments through excellent leadership, enabling the Next Health facility to provide the highest level of customer service.

Alignment with Next Health's core values and mission. Assures adherence to HIPAA regulations for patient privacy at all times.

Ensuring that all patient care and services meet or exceed regulatory and industry standards

Provide oversight to all employees in the facility, including but not limited to: Nurse Practitioners, Registered Nurses, Assistant General Manager, Sr. Health Hacker, Health Hacker.

Maintains positive team morale at all times.

Managing the financial performance of the facility and developing budgets to ensure financial sustainability

Works closely with the Human Resource Department - Stays up to date on legal compliance & safety regulations and evolving safety measures.

Provides location-specific, self-generated business in partnership with the sales and marketing division.

Responsible for the active development of team members and the execution of consistent employee reviews & all required performance evaluations.

Collaborating with other leaders in the company to develop and execute strategic plans

GM interfaces with HR to facilitate hiring & recruiting.

Building and maintaining strong relationships with patients, healthcare providers, and community stakeholders

Ensuring that the facility maintains a safe and secure environment for all patients and staff

Takes personal responsibility to ensure a positive customer-centric environment and all customer issues are resolved expeditiously.

Holds self and others to the highest level of professionalism in line with Next Health standards. Facilitates community outreach and engagement.

Oversees presentation and maintenance of the facility to ensure everything is aesthetically pleasing, and in proper working order, and all maintenance issues are resolved expeditiously.

Holds all staff members accountable for their responsibilities and provides positive affirmations, performance coaching, and disciplinary actions when necessary.

What to Expect

In this role, you can expect to:

Lead and manage the daily operations of the healthcare facility

Oversee and manage staff, including physicians, nurses, and administrative staff

Ensure that all patient care and services meet or exceed regulatory and industry standards

Develop and manage budgets to ensure the financial sustainability of the facility

Collaborate with other leaders in the company to develop and execute strategic plans

Build and maintain strong relationships with patients, healthcare providers, and community stakeholders

Ensure that the facility maintains a safe and secure environment for all patients and staff

What You’ll Bring

We're looking for a General Manager who has:

Bachelor's degree in Healthcare Administration, Business Administration, or related field (Master's degree preferred)

3+ years of experience in healthcare or hospitality management, preferably in a clinical setting

Demonstrated ability to lead and manage a team of healthcare professionals

Strong financial management skills and experience with budgeting and forecasting

Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, healthcare providers, and community stakeholders

Knowledge of healthcare regulations and industry standards

Excellent interpersonal and organizational skills.

Ability to work independently and as a team player.

Possesses self-initiative and motivation.

Ability to identify, troubleshoot, and resolve internal & external conflicts.

Ability to work with peers, supervisors, patients, and physicians.

Amazing customer service skills.

Command of the English language, both verbal and written.

Inherent outgoing and friendly personality. Ability to proactively identify & resolve operational issues before they arise.

Tech-savvy and resourceful.

Our Culture & Perks

We are patient-centered with a culture that values excellence, compassion, and teamwork. We offer:

At Next Health, we are committed to creating a positive and supportive work environment for our employees. We offer a competitive salary and benefits package, including healthcare coverage, paid time off, and retirement savings options. We also provide opportunities for professional development and growth within the company.

Expected Compensation

Up to $120,000/annual salary + benefits

Pay offered may vary depending on multiple individualized factors, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Next Health is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state or local laws.