General Manager - Mining

Company Description

Sodexo is a global leader in integrated facilities management, committed to enhancing the quality of life for our clients and their customers. We pride ourselves on delivering exceptional service and fostering a culture of safety and inclusion. We are currently seeking a dynamic and experienced General Manager to lead our Mining division.

Job Description

As the General Manager of Mining, you will report directly to the Director of Operations and will be pivotal in implementing Sodexo’s commercial and operational strategies within the mining sector. You will ensure that strategic and operational objectives are communicated and executed effectively across various client segments. Your role will focus on building strong relationships with clients and stakeholders, ensuring compliance with Sodexo’s standards while delivering safe, quality service within budget.

Operations:

• Oversee a complex business that includes Hard and Soft Facilities Management, Asset Management, and Food Services.
• Ensure a safe working environment aligned with our Quality-of-Life ethos while achieving economic performance targets.
• Manage multi-site operations, maintaining labour and operational expenditures within budget.
• Analyse business data to identify improvements and support the operational team.
• Collaborate with internal teams to deliver service streams effectively and identify growth opportunities.
• Monitor service levels and customer satisfaction, addressing operational issues proactively.

Client Management:

• Build and maintain strong, long-term relationships with clients.
• Lead contract and relationship management excellence, ensuring client satisfaction.
• Identify opportunities for client retention and contract extensions through positive engagement.
• Prepare and present reports to clients in consultation with the Operations Director.

Commercial:

• Ensure effective commercial management of the Mining portfolio, aligning with SLA standards and KPIs.
• Review site P&Ls and ensure compliance with performance management systems.
• Foster partnerships with clients to optimize contract execution and meet financial targets.

People & Stakeholder Management:

• Develop and lead a high-performance culture and diverse workforce.
• Maintain positive relationships with clients, partners, unions, and other stakeholders.
• Support recruitment, workforce planning, and employee engagement initiatives.

Safety:

• Implement risk control strategies to minimize workplace hazards.
• Conduct regular site inspections to ensure adherence to safety policies.
• Promote a culture of safety and well-being among employees.

Business Development:

• Identify opportunities for profit and growth within existing and new client accounts.
• Drive innovation and continuous improvement across the Mining portfolio.

Qualifications

• Bachelor’s degree in Facilities Management, Engineering, Technical, or Hospitality preferred.
• Proven operations experience in an outsourced FM services environment.
• Experience in the Energy and Resources sector, with strong financial acumen and business development skills.
• Excellent leadership, communication, and relationship-building abilities.

Additional Information

Why Join Us? At Sodexo, you will be part of a diverse and inclusive team that values your contributions and supports your growth. We offer competitive compensation and benefits, and the opportunity to make a real impact in the mining sector.

Application Process: If you are a strategic operator with a growth mindset and are ready to drive success in the mining sector, we want to hear from you! Please submit your resume by clicking APPLY.

For any questions or for a confidential discussion, you can contact Chris Cantatore (Talent Acquisition Team Lead) on 0409 228 477 or [email protected].

Sodexo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in creating a better tomorrow!