General Manager - Mercure Penang

Posted 16 Days Ago
Be an Early Applicant
Georgetown, Timur Laut, Pulau Pinang
Mid level
Hospitality
The Role
As a General Manager at Mercure Penang, you will ensure profit optimization and superior guest experiences, drive commercial performance, and foster a performance-driven culture to meet the business objectives of guests, employees, and owners.
Summary Generated by Built In

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

  • Ensure profit optimization and superior guest experience.
  • Drive the hotel’s commercial performance.
  • Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

Qualifications

  • A minimum of 3 years of experience as a General Manager in a premium or midscale hotel in Asia.
  • Able to drive a dynamic team with enabling and collaborative leadership style.​
  • Strong knowledge in rooms, sales & marketing, digital marketing, e-commerce, and food & beverage services.
  • Fluency in English is required. Able to converse in Mandarin is an advantage.

Additional Information

What is in it for you:

  • Employee benefit card offering discounted rates at Accor hotels worldwide.
  • Develop your talent through Accor’s learning programs.
  • Opportunity to grow within your property and across the world.
  • Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social and Governance (ESG) activities.

Our culture of inclusion welcomes everyone regardless of race, gender and background.

The Company
HQ: Paris
77,633 Employees
Remote Workplace

What We Do

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

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