General Manager | Healthcare

Reposted 12 Days Ago
New York, NY
In-Office
250K-350K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
EliseAI is a conversational AI startup based in New York City, using machine learning to automate business conversations
The Role
Lead the healthcare unit at EliseAI, managing strategy, sales, product development, and team leadership to drive growth and operational excellence.
Summary Generated by Built In

About EliseAI

EliseAI develops cutting-edge agentic AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them.

That’s the only kind of impact we are interested in having at EliseAI. If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you.

We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About The Role

As the General Manager for the Healthcare team, you’ll be the P&L owner for a high-growth “startup within a startup.” You will own every aspect of building and scaling the healthcare unit — from defining market strategy and driving sales, to shaping the product roadmap and ensuring operational excellence.

You’ll lead a small but growing high-performing team and work closely with our executive leadership to position EliseAI as a market leader in healthcare automation. This is a hands-on, entrepreneurial role where you will both set vision and roll up your sleeves to execute.

Key Responsibilities

Strategy & Growth

  • Define and execute the strategic roadmap for the healthcare unit, including market selection, positioning, and go-to-market priorities

  • Own the P&L for the healthcare business, managing revenue, costs, and overall profitability

  • Identify new market opportunities, validate business cases, and prioritize high-impact initiatives

Sales & Customer Engagement

  • Actively participate in key sales efforts, from prospecting to closing deals, alongside our sales team

  • Build strong relationships with customers, deeply understanding their workflows and validating product/feature ideas

  • Represent EliseAI at industry events, conferences, and key client meetings

Product & Operations

  • Collaborate with engineering and product teams to design, build, and launch solutions that solve meaningful problems in healthcare

  • Partner with operations to ensure a seamless onboarding and support experience for customers

  • Set clear goals and metrics for product adoption, customer satisfaction, and retention

Team Leadership

  • Lead and develop a high-performing cross-functional team (currently under 25 members, with plans to grow significantly)

  • Foster a culture of accountability, urgency, and results

  • Attract and retain top-tier talent across all functions

Requirements

  • 8+ years of professional experience, including leadership roles at early-stage startups and in high-growth environments

  • Track record of managing a high-performing team and driving business results

  • Consulting background (MBB or similar) is a plus

  • Exposure to the healthcare industry is preferred, but not required

  • Technical background (degree in Computer Science, Engineering, or related field) is a plus

  • Strong operator with both strategic vision and hands-on execution skills

  • Relentless, resourceful, and comfortable with ambiguity

  • Willingness to work in person at our office 5 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

  • Equity in the company in the form of stock options

  • Medical, Dental and Vision premiums covered at 100%

  • Fully paid parental leave

  • Commuter benefits

  • 401k benefits

  • Monthly fitness stipend

  • A collaborative in-office environment with an open floor plan, fully stocked kitchen, and company-paid lunch

  • Fun company social events through our Elise and the City program

  • Unlimited vacation and paid holidays

  • We'll cover relocation packages and make the move exciting, not painful!

Job Compensation Range

The salary range for this role is $250,000 - $350,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]

What the Team is Saying

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The Company
HQ: New York, NY
300 Employees
Year Founded: 2017

What We Do

EliseAI is a machine learning technology company based in New York City. Our mission is to create conversational artificial intelligence that transforms industries crucial to sustaining our lives, starting with housing and healthcare.

Our state-of-the-art AI Assistant automates customer conversations across multiple channels to elevate customer service and improve the bottom line. Email, text, webchat, phone; we've built artificial intelligence that can respond to leads and customers 24/7 with accurate and helpful information. As of 2023, we’ve partnered with the top 200 property managers in America to automate leasing and increase access to housing.

Right now, we're in the process of expanding our offerings from the multifamily industry to encompass more industries, including healthcare. We're seeking candidates to join our fast-paced environment and tight-knit team committed to making a positive impact. Discover opportunities: https://www.eliseai.com/careers

Why Work With Us

We think big and build tech to create a positive impact on the world. You will have the chance to join a fast-paced environment and tight-knit team committed to making a positive impact with lots of opportunity to have a huge influence and build new products!

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EliseAI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are a fully in-office company with a beautiful new office located at E 33rd Street and Park Ave. Our employees work in person 4-5 days per week.

Typical time on-site: Not Specified
Company Office Image
HQNew York, NY
Boston, Massachusetts
San Francisco, California
Learn more

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