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The Role
Lead and manage the Glacier Ridge Residents Association by overseeing operations, mentoring staff, managing budgets, and ensuring community engagement and compliance with regulations.
Summary Generated by Built In
You want community? We’ve got community. Lead the charge in creating exceptional experiences for residents. You’ll be the heartbeat of the Hub and the face of the Glacier Ridge Residents Association. From strategic planning to day-to-day operations, you’ll bring energy, vision, and care to everything you do. Join a passionate team that believes in building places that matter.
You
- Lead with empathy and purpose
- Thrive in dynamic environments and love solving problems
- Are a relationship builder—whether with residents, staff, or stakeholders
- Know how to balance strategy with hands-on execution
- Are passionate about creating exceptional customer experiences
- Embrace governance, operations, and community engagement with equal enthusiasm
You Will
- Champion the GRRA’s strategic vision and lead daily operations across the Hub and grounds
- Mentor and manage a high-performing team, fostering a culture of excellence
- Oversee programming, rentals, and services that reflect the needs of the community
- Prepare and manage budgets, forecasts, payroll, and membership invoicing
- Liaise with the Board of Directors, attend meetings, and support governance best practices
- Ensure compliance with legislation and maintain policy and procedure manuals
- Monitor online reputation and respond to community feedback
- Maintain safety and operations standards across all facilities
You Have
- Post-secondary education in Recreation Management, Business Administration, or a related field/equivalent experience
- 5+ years of progressive leadership experience, ideally in nonprofit or community-based management
- Strong financial acumen and project management skills
- A passion for customer service and community building
- Familiarity with relevant legislation (OH&S, Employment Standards, Privacy Act)
- CPR and First Aid certification
- A valid driver’s license
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The Company
What We Do
Anthem is a real estate development, investment and management company that strives, solves and evolves to create better spaces and stronger communities. We are Growing Places.
