At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and role:
eBay Live is a new way to sell on eBay, where sellers and buyers interact live on video. eBay sellers build buyer trust, expand their customer base, and grow repeat business through consistent and engaging live streams on eBay Live. eBay buyers can view, chat, ask questions, give feedback, vote, and buy online during eBay Live selling. This is a unique opportunity to join a fast growing platform that could change not only how commerce is done on eBay but across the industry.
The UK GM of eBay Live, will own the growth and operations of the eBay Live business with the ability to articulate the strategy to address the highest priority opportunities for the customers and business and bring shared alignment across the organization. Partnering closely with global product, marketing, monetization, policy and customer service teams to implement strategic programs, set objectives and key results for initiatives and projects, and build processes to drive ground-breaking outcome for the Live platform.
What you will accomplish:
- Develop the competitive value proposition for eBay Live in your country to drive growth and transform the future of ecommerce, leaning on findings from eBay Live US while building your own localized strategy for a successful live business
- Grow an organization adapted to local country needs, including category & account management, programming & production and seller/product operations; then work across a full multi-functional team including finance, HR, legal, Marketing, to deliver country performance against topline and bottom-line targets
- Create hypothesis-based learning agendas across selection, content and operations and iterate on playbooks to improve success
- Work with central, US-based team (and other markets) on standard processes and resourcing, and with country/regional CEO on go-to-market, regulatory, etc.
- Craft meaningful strategic partnerships with local GM’s across categories to enable a winning experience
- Drive strong associate engagement and lead all aspects of team’s performance on key priorities.
What you will bring:
- BA/BS degree, with 10+ years of relevant ecommerce experience; media industry experience and MBA or advanced degree a plus.
- Experience as a leader of an operational business or General Manager in an online marketplace, digital platform, or retail environment
- Demonstrable experience with defining strategy, aligning multi-functional teams to shared outcomes and delivering strategies from roadmap to delivery in a highly collaborative culture
- Broad experience across operations, product, and marketing functions
- Comfortable making decisions with imperfect information where there may be ambiguity and need to use data to meet deliverables and drive initiatives to completion
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What We Do
eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.
