General Manager, Canada

Posted 5 Days Ago
Be an Early Applicant
Toronto, ON
192K-288K Annually
Senior level
Cloud • Legal Tech • Software
The Role
The General Manager for Canada will lead Clio's operations, developing a strategic vision to increase market share, building relationships in the legal ecosystem, managing a sales team, collaborating on product enhancements, and executing marketing campaigns.
Summary Generated by Built In

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

Imagine you could personally change the future of the legal and judicial system in Canada. As General Manager, Canada your leadership experience and SaaS expertise will directly impact access to legal services; provide lawyers with the freedom to practice the way they want, and ensure that underrepresented groups in our society get the advocacy they deserve.

We are looking for an inspiring leader and strong communicator who knows how to build an engaging culture, motivate high-performing teams, and has the capability/imagination to create a clear and compelling vision for growth internally across all departments and externally as the face of Clio for new and existing customers throughout Canada. 

Working in partnership with North American leadership and reporting to the COO, you are the voice of the Canadian market, leading, managing, aligning internal teams and advocating for the Canadian strategy across the organization.

What you’ll be doing

  • Be the face of Clio to the local legal market and foster and expand key relationships across the legal ecosystem to help promote Clio and drive expanded awareness, consideration and market share

  • Develop a strategic vision for Canada to achieve revenue goals, growth, and increase market share

  • Directly manage, mentor and expand a dedicated Canadian sales team

  • Develop an expansion strategy to lead Clio into additional markets across Canada

  • Collaborate with marketing to ensure we’re running effective campaigns, fine-tune our existing efforts and run new experiments to raise awareness and generate qualified leads

  • Work with Engineering and Product teams to shape a strategic roadmap, leveraging market insights and customer feedback to enhance products for the Canadian legal practice management market.

  • Work closely with revenue operations to set plans for execution, compensation, enablement, and incentive plans that will help Canada to find and monetize new opportunities

  • Partner with the Chief Operating Officer and sales leadership to define the best strategy for growing Clio's presence across Canadian provinces and territories. 

  • Represent Clio at events and deliver presentations (web and in-person) to current and prospective clients, business partners, and law schools

  • Cultivate relationships with relevant technology and legal industry partners to accelerate Clio’s presence in the Canadian market

You should have:

  • General Manager experience, overseeing multiple aspects of running/scaling a business

  • SaaS leadership experience, overseeing sales functions in B2B environments

  • Marketing knowledge, GTM strategy, and demand generation

  • Knowledge of the local legal market across Canada 

  • History of creating high-performing cultures and teams that are inspired to do better and think bigger as a result of your leadership

  • Strong and clear communication skills and can partner with all levels to align cross-functionally 

  • Experience with P&L and understanding of financial analytics

  • Data-driven mindset and highly analytical with the desire and ability to dig into metrics to derive insights.

  • Ability to travel as required for the role

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $192,000 to $240,000 to $288,000 CAD..

In addition, this role is eligible for variable pay that is based on company performance, with actual payout amounts calculated and paid on a quarterly basis.

*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

The Company
HQ: Burnaby, BC
889 Employees
On-site Workplace
Year Founded: 2008

What We Do

Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000.

Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry.

Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights.

Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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