General Manager, Bakery

General Manager: leads the bakery operational team in an empathetic and developmental manner, is able to set goals and collaborate with others to achieve them, is able to find viable solutions to both operational and market opportunities

Responsibilities:
• Recruit, select and retain qualified team members
• Identify, investigate and assess issues as they arise in the business
• Manage inventory and order product as required
• Reconcile previous performance and address improvement plans
• Maintain a clean and sanitary environment at all times in accordance with bakery and health department standards and ensure proper safety procedures are being followed
• Ensure that the Ecolab (Pest Elimination & Chemical) standards are consistently maintained
• Manage unscheduled bakery maintenance as needed
• Prepare for and recover from peak customer demands by adjusting labor plan and deployment as necessary
• Execute shift changes and conduct daily opening/closing to ensure bakery is clean and ready for business
• Ensure the timely resolution of customer complaints / issues; report major concerns to Direct Report
• Cross-train team members and develop/maintain an effective cross-training program
• Complete performance appraisals as required and provide team members with performance feedback
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• Ensure interior/exterior of bakery is clean and well maintained
• Inform team members of marketing initiatives and campaigns
• Manage cash by utilizing Bakery cash control and accounting procedures, ensure daily cash deposits are accurate and deposited at bank
• Develop and maintain appropriate labor schedules consistent with sales forecasts and budgets
• Ensure bakery compliance with all audit requirements (e.g., inventory and cash control)
◦ Must be able to lift, move & carry up to 50 pounds 
◦ Frequent walking, bending, kneeling and reaching
◦ Able to stand for extended periods of time

Five years of prior retail or hospitality experience with a luxury brand and three years of supervisory or management experience are required; a hospitality management degree is preferred.

Method Of Application: All shortlisted candidates will be contacted for interview asap.