At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
General Liability Pre-Suit Enablement Manager
Summary
We are seeking an Enablement Manager to support operations within our General Liability Presuit Department by ensuring cases move efficiently through the pre-suit lifecycle.
This role partners closely with Case Managers and Operations Leaders to enforce operational workflows, monitor case progression, and resolve issues that delay case advancement. The Enablement Manager operates within a high-volume, process-driven environment and is responsible for driving operational consistency, visibility, and outcomes across pre-suit case operations.
Responsibilities
- Monitor pre-suit case progression to ensure files move efficiently through investigation, liability evaluation, records gathering, and litigation transfer.
- Enforce operational workflows and case progression standards across presuit teams.
- Audit case files and operational metrics to ensure compliance with required milestones.
- Support operational dashboards, reporting, and KPI visibility for leadership.
- Identify recurring workflow breakdowns and contribute to process improvements and operational best practices.
- Take ownership of operational outcomes by ensuring cases continue progressing and workflow standards are consistently met.
Qualifications
- Bachelor’s degree
- 2+ years of experience as a case manager or similar role in personal injury or general liability law
- 2+ years of experience leading teams, supervising staff, or driving operational accountability in a legal or case management environment
- Strong organizational, time management, and problem-solving skills
- Ability to work independently while coordinating across multiple teams
- Comfortable working in a high-volume, process-driven environment responsible for specific outcomes
- Strong attention to detail and ability to manage multiple workflows simultaneously
This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.
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Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
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What We Do
John Morgan became a lawyer with a simple mission: To fight for the people, and not the powerful. After experiencing firsthand the perils of choosing the wrong lawyer and representation after his brother Tim was paralyzed, he dedicated his life to helping people so that no one should ever have to go through what his family endured. Tim was just a teenager when he was working as a lifeguard at Disney World when he suffered a spinal injury that left him confined to a wheelchair for the rest of his life. The Morgans made a life altering decision and they hired the wrong lawyer, who was by no means qualified to take on such a large corporation and their army of lawyers. As a result, Tim never got the compensation he deserved. This experience left John outraged and determined to level the playing field for all people who, like his brother Tim, were injured or mistreated by big and powerful corporations. John decided to become a lawyer, and the rest is history. Since 1988, Morgan & Morgan has been fighting for the people. Every client who walks through our doors is treated the same way John wished his family would have been treated all those years ago. No one, no matter who they are, or where they’re from, should ever feel powerless when fighting for the justice and compensation they deserve. With $20 Billion dollars recovered for our clients, offices across 50 states + Washington D.C. and an army of over 1,000 attorneys - we are everywhere for everyone. All law firms are not the same. There’s only one Morgan & Morgan.
