About CharterUP. CharterUP is transforming the $30 billion group transportation industry with cutting-edge technology and innovative SaaS software, delivering an industry-leading experience for both customers and operators. Trusted by most Fortune 500 companies, our platform connects users to thousands of charter bus and minibus operators nationwide. In just 60 seconds, customers can access real-time availability, transparent pricing, and detailed vehicle options—whether organizing a corporate event, a company shuttle, or a wedding. By streamlining what was once a fragmented and stressful process, CharterUP brings transparency, accountability, and efficiency to an industry overdue for innovation
With CharterUP, group transportation is no longer a hassle but an elevated, reliable experience. Join us as we lead the future of group travel.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
Title: General Counsel
Reports to: Chief Executive Officer
Location: Remote (Austin, TX or Atlanta, GA)
CharterUP is hiring its first in-house General Counsel to serve as a strategic legal and business partner to the CEO and executive team. This role will own the company’s legal strategy across commercial contracting, employment matters, litigation, and risk management, supporting fast, disciplined growth in a highly competitive, fragmented industry. This is a hands-on role for a commercially minded legal leader who believes strong agreements, sound judgment, and clear decision-making are essential to building and scaling a durable business.
What You’ll OwnCommercial Contracts & Deal Enablement- Lead all commercial contract strategy and execution, including customer agreements, operator agreements, vendor contracts, MSAs, and strategic partnerships
- Enable deal velocity while protecting CharterUP’s IP, data, pricing power, and market position
- Standardize and evolve contract templates while retaining flexibility for complex or high-value deals
- Support CharterUP’s two-sided marketplace at scale (customers ↔ operators)
- Own the drafting, management, and ongoing evolution of employee agreements, including PIIAs, confidentiality, non-solicitation, and other restrictive covenants, as appropriate by jurisdiction
- Advise leadership on employment-related legal matters tied to employee transitions, competitive risk, and protection of confidential information
- Partner with People and Talent teams to ensure agreements are enforceable, clearly communicated, and aligned with CharterUP’s growth strategy
- Help establish consistent, defensible approaches to protecting CharterUP’s talent, IP, and business relationships
- Own and manage litigation and arbitration matters, including employee, vendor, and operator disputes
- Partner with outside counsel thoughtfully and cost-effectively
- Advise leadership on risk, resolution strategies, and when to assert CharterUP’s contractual and legal rights
- Partner closely with the CEO and executive team to define and operationalize CharterUP’s legal strategy
- Provide clear, practical guidance on risk, tradeoffs, and recommended paths forward
- Balance speed and rigor in a fast-moving environment
- 8–15+ years of legal experience, including meaningful in-house experience
- Deep expertise in commercial contracts and business-side legal advising
- Hands-on experience managing litigation and arbitration
- Experience in marketplaces, logistics, transportation, SaaS, or regulated industries is a plus
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Hiring Manager interview
- Step 3 - Video call: Team interviews
- Step 4 - Offer & Background Check
- Welcome aboard!
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
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What We Do
CharterUP is the world’s largest bus‑booking platform—an AI‑powered marketplace and operating system for group transit. We let organizations book vehicles in minutes with instant pricing, real‑time availability, and transparent operator selection across a vetted network of 500+ operators and 6,000+ vehicles in all 50 states and Canada. Customers manage trips end‑to‑end with Rider and Driver apps for live tracking, seat reservations, passenger management, and automated updates, and can license a white‑label solution to run ongoing shuttle programs under their own brand. From daily employee shuttles and campus routes to major events, construction logistics, and emergency response, CharterUP pairs nationwide scale with modern software to make complex transportation simple, reliable, and auditable.
Why Work With Us
CharterUP is the world’s largest bus‑booking platform - an AI‑powered, self‑serve marketplace and OS for group transit - uniting 500+ operators and 6,000+ vehicles across the U.S. & Canada. We move fast, give you ownership of outsized problems, and deliver. Help modernize an under‑innovated industry, win big with results, and grow at startup speed.
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