General Assistant

If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.

Key Purpose:

To support Senior Operative in achieving all relevant Departmental KPI’s
 

Key Activities:

(The main activities / action needed to carry out the job)

• Working to Health & safety regulations
• Working to set procedures (SOP’s, QI’s)
• To have a good understanding of how machinery works within your area.
• To be able to run machinery in your area.
• To have basic quality knowledge to be able to identify component & product faults.
• The ability to communicate with fellow employees.
• To understand the importance of waste reduction.
• The ability to adapt to quick line changes.
• Assist the Senior Operator in all line activities including effective changeovers.
• To be able to work as part of a team & also using you own initiative unsupervised at times.
   

Key Result Areas:

(The key end results by which achievement will be measured)

• To ensure & maintain a clean, tidy work station free from hazards.
• To assist in the efficient running of production line with minimal down time.
• Identify & report unsafe working practice or equipment.
• To be aware of the minimum quality requirements for the products produced.
• Identify & report defective materials & components.
• Report areas of componentry or liquid loss.

Relevant and Quantifiable Measures:

(Relevant facts/figures relating to the job including number of direct reports, budgets)

• Work stations must be clean & tidy at all times.
• Rejects must be reworked immediately or removed from the line.
• All empty pallets to be stored & stacked safely.
• Inform Senior Operator of any mechanical or component issues.
• Help reduce waste of materials where possible.
• Inform Senior Operator of defective equipment & potential H&S issues.
• Where required all demarcation squares to be used correctly at all times.
   

Behavioural Competencies / Personal Characteristics:

• Willingness to learn
• Good communication skills
• Self motivated
• The ability to work as part of a team & on own initiative
   

Technical Competencies & Qualifications:

(Experience and skills needed to do the job)

Education and Experience

• Electric Truck licence (Desirable but not essential)
• Basic SAP understanding
• Health & Safety knowledge
• Interpersonal skills / communication
   

Company/Department Strategy and Plans

• Understands the broad longer-term objectives for the site and the department.
• Is aware and can explain the relationship between own objectives and those of the department. 
• Knows what he/she needs to do to deliver and achieve objectives respecting the work of others.
• Understands and identifies possible problems and risks and seeks help to address them if needed.
• Demonstrated an understanding of and commitment to the values of the company
   

• Understands and takes responsibility for the affect own day to day actions have on the commercial performance of the business e.g. waste, quality, responsiveness to internal and external enquiries, appearance in front of customers.
• Takes an interest and contributes to continuous improvement initiatives to drive efficiency and cost effectiveness.
   

• Has a broad understanding and applies those aspects of policy, procedure and standards that are applicable to self and own area of work.
• Is aware of the various methods and measures which exist to monitor compliance to policies, procedures and standards and the risks/consequence of non-compliance.
   

Customer Service

• Understands the concept of the “internal customer, supplier”, who their internal customers are and the standards of service they require.
• Develops working relationships with people from other areas of the business.
• Provides services and information accurately and timely.
• Responds to customers in a collaborative and friendly manner always striving to deliver customer satisfaction.

• Takes ownership for work activities, issues and complaints within his/her control, referring those, which are outside their remit to the appropriate person.

• Complies with Robert McBride Ltd. Health, Safety and Environmental Policies as displayed on the notice board.
• Ensures safe working and ensures that their working environment is kept tidy.
• Reports any safety hazards and environment risks within the work area or malfunction of any machine, plant or equipment to the immediate Manager.
• Complies with all written or verbal instructions given to ensure personal safety and the safety of others.
• Uses safety equipment and/or protective clothing as required by the task in hand. e.g. Ear/Eye protection, Safety Footwear etc.
• Reports all incidents to the immediate Manager whether injury is sustained or not, including environment incidents. 
• Observes the Fire Evacuation Procedure and learn the position of all fire equipment and exit routes

Quality

• Understanding and follows all quality procedures and specifications.
• Reports substandard or unsatisfactory work/products.
• Understands and takes responsibility for quality.
   

Continuous Improvement

• Knowledge of suitable processes and skills application.
• Participates in continuous improvement activities.
   

Manufacturing Process

• Set up, operate, monitor, control and improve manufacturing processes to meet customer requirements.ie machine/plant knowledge, change over procedures, dept KPI’s, PM planning, Performance awareness, etc

This job description describes the key areas of the post but is not exhaustive.   The job description is subject to review and amendment in line with the needs of the business.

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