General Assistant, New Bond Street
Location: New Bond Street
Contract: Permanent
An enhanced BOH role supporting all movement of goods into, around and out of the boutique, as well as aiding with supporting services the boutique provides. Under the umbrella of Boutique Operations this could range from exports, cashiers, stock/stock admin, CHANEL Client Care, to streamlining processes and relieve the pressure in areas of high demand. This role offers room for development and scope to build in this role, as the business moves forward in the coming years.
What Impact you can create at Chanel
- Acting as the bridge between front and back of house to reduce wait or delivery times in the client experience by supporting across the full operational activities of the boutique
- As an ambassador of CHANEL, be able to share your knowledge and passion for the product and the brand
- By building a broad knowledge of the operational needs of the business, be able to work proactively in assisting or stepping in to areas that need support
- Flexibly and with enterprise, work with teams at all levels and departments
- Maximise sales by replenishing areas with sell down
- By cultivating a full knowledge of Health & Safety best practices, compliance, GDPR, and other procedures make a key contribution in delivering an outstanding experience to the client
- Facilitate the success of the boutique by ensuring the optimal levels of supplies are on hand at all times
- Communicating accurately and transparently to make sure all stakeholders are aligned
You are energised by
- Contributing to a dynamic and fast paced team
- A wide range of variety and truly no day being the same
- The constant need to learn and evolve in order to best support the success of the team and the business
- The need to be agile and flexible in how you approach your work
What you will bring
- A strong foundational understanding of operations of a successful retail business
- Grit, resilience, and curiosity
- An inexhaustible desire to learn and develop
- A personal drive to deliver for those around you
What you will learn and what Chanel can offer you
- Delivery of excellence in an environment that places long term success of CHANEL at its forefront
- An inclusive approach to utilising the diverse range of personalities and competencies at CHANEL
- An environment to express both your curiosity and capability, with the aim of creating sustainable long term personal and professional growth
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
Skills Required
- Strong foundational understanding of retail operations
What We Do
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products. Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship. It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation. At the end of 2019, CHANEL employed more than 28,000 people across the world.
