General Administrator- Virtual Assistant

Posted 3 Days Ago
Be an Early Applicant
Pasig City, Eastern Manila District, National Capital Region, PHL
In-Office
Junior
Artificial Intelligence • Professional Services • Consulting • Automation
The Role
Supports daily back-office operations through data entry, Xero accounting tasks, statement reconciliation, inbox management, collections, job and quote creation, follow-ups, invoicing preparation, technician compliance auditing, KPI reporting, and occasional inbound and outbound B2B calls. Requires strong communication, multitasking, computer proficiency, attention to detail, and at least one year of back-office experience.
Summary Generated by Built In

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

At Acquire Intelligence, our mission is to help business work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

 Advance Your Career - Join us today and be part of a team where your work makes an impact!WHY JOIN THE A-TEAM?

Come for a career, stay for the fun!

·       HMO coverage for you and your family**

·       Yearly Kick Off Parties with major giveaways (like the car in 2023)

·       Get recognized through our ‘Value Awards’

·       Grow your career - yes, we love to promote internally

·       Do meaningful work and collaborate with the best

·       900 promotions given each year

·       2,700+ leadership training courses

Job Description

In Scope

  • Assist day to day operations for the members (OEP’s customers)

  • Mostly back office work and data entry

  • Covers data entry Xero (accounting software work)

  • Statement reconciliation

  • Inbox clearing and manages the work traffic coming in generic inboxes

  • Collections for customers/businesses

  • Job and quote creation

  • Quote follow up

  • Generic follow up – (Calling the members of a missing requirement, checking to confirm booking of a job & other clarifications)

  • Invoicing

  • Preparing all completed jobs to invoicing stage

  • Auditing technician’s compliance

  • Generating KPI reports

  • One off report requested by members

  • Receives after hours and/or regular calls depending on the member requirement

  • Makes outbound calls as needed (B2B calls)

Skill Requirement

  • Excellent written and verbal communication skills

  • Excellent multi-tasking skills

  • At least 1 year back office experience

  • Experience in customer service is favourable

  • Immediate to advanced computer skills

  • Attention to detail

  • Excellent Multi—tasking skills

Join the A-Team and experience the A-Life!

Skills Required

  • At least 1 year of back-office experience
  • Excellent written and verbal communication skills
  • Excellent multitasking skills
  • Immediate to advanced computer skills
  • Attention to detail
  • Customer service experience
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The Company
9,500 Employees
Year Founded: 2006

What We Do

Acquire Intelligence is a global business transformation company and leading provider of business process outsourcing (BPO) and AI consulting services. Using their Automate, Eliminate, Reallocate framework, they blend process improvement and automation with global outsourcing to help businesses eliminate inefficiencies, drive scale, and achieve real-world outcomes.

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