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Navixus provides strategy, consulting and leading-edge technologies to make the most of every customer touchpoint.
The Role
Job Summary
GCP Lead
Location: Dallas, Texas - Hybrid - 3 Days a week - Better to look for Local Candidates
Rate : $70/hr
The pay range for this role is $120K Max per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Job Description
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodation also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [email protected] .
GCP Lead
Location: Dallas, Texas - Hybrid - 3 Days a week - Better to look for Local Candidates
Rate : $70/hr
The pay range for this role is $120K Max per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Job Description
- System Architecture: Architect the end-to-end design of a scalable, GenAI-powered remediation platform on GCP. Design ingestion patterns to normalize data from Mainframe (z/OS), AS400, and Splunk into a Common Information Model (CIM).
BigQuery Data Foundation: Establish BigQuery as the centralized source of truth. Design and implement efficient ELT/ETL pipelines and utilize BigQuery Vector Search for RAG (Retrieval-Augmented Generation) workloads.
Human-in-the-Loop (HITL) Workflow: Engineer the critical workflow for "Low Confidence" incident handling. Ensure seamless integration between AI-generated hypotheses and expert analyst resolution, creating closed-loop feedback mechanisms that improve model accuracy over time.
Governance & Compliance: Implement row-level security (RLS) and data masking to meet Healthcare regulatory requirements while providing LLMs the context needed for inference.
Model Lifecycle & MLOps: Oversee the LLM and MLOps lifecycle, managing retraining triggers based on verified analyst resolutions, model evaluation, and performance monitoring. - Technical Qualifications
Cloud Platform: Expert-level proficiency in GCP (Vertex AI, BigQuery, Dataflow, Pub/Sub, Cloud Run, Cloud Functions).
GenAI & RAG: Deep practical experience with RAG architectures, embedding models, and vector database management (specifically within the BigQuery ecosystem).
Legacy Integration: Strong background in connecting legacy enterprise infrastructure (Mainframe/AS400) to modern cloud data pipelines.
Engineering Practices: Proficiency in Python/SQL, PYSPARK and infrastructure-as-code (Terraform) for reproducible, automated deployment.
Communication: Ability to serve as a technical bridge, explaining complex AI trade-offs to stakeholders while providing clear guidance to engineering teams.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodation also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [email protected] .
What the Team is Saying
Kim
Director
Navixus | Tech Mahindra Compensation & Benefits Highlights
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Healthcare Strength — Offerings include medical, dental, vision, mental‑health benefits, FSA, wellness programs, and pet insurance. Corporate materials also describe health and accident insurance and maternity/parental coverage for permanent employees, reinforcing comprehensive protection.
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Flexible Benefits — Work models include hybrid/remote options, flexible schedules, and a remote‑work program. A home‑office stipend and related setup support are listed for eligible roles.
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Leave & Time Off Breadth — Paid holidays, PTO/sick time, and floating holidays are explicitly included. Parental and family leave, bereavement, and volunteer time are also highlighted in public materials.
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The Company
What We Do
At Navixus, we’re reinventing the customer experience (CX). We help enterprise-level companies solve the most complex CX and contact center problems. We equip our Clients with the strategies, technologies, cross-platform analytics and out of the box, fresh ideas so they can provide their customers with world-class service experiences, and interact across multiple channels.
Why Work With Us
At Navixus you have an opportunity to positively impact the way our clients engage with their customers which in turn improves their customer experience and business outcomes. If you are looking to grow your career, learn more, develop new skills, and work in a highly collaborative environment then you’ve come to the right place.
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Navixus | Tech Mahindra Teams
Technology Consulting
About our Teams
Navixus | Tech Mahindra Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid model encompasses a team of remote employees who have access to the office in the Denver metro anytime they like.
Typical time on-site:
Not Specified
Englewood, CO
The Denver Tech Center is just south of the city of Denver. We are walking distance to the Lincoln Avenue RTD station, restaurants, trails, and more.
