About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
We are looking for a GBS Source-to-Pay Continuous Improvement Lead based in Cluj-Napoca, Romania, with a hybrid setup.
Key responsibilities of the role:
Global Process Development & Lean Daily Management Leadership
- Define and own the GBS (Global Business Services) Procurement CI strategy, approach, and standards including use of Copeland systems to support
- Develop CI capability across GBS Procurement through coaching, training, and playbooks
- Establish a repeatable improvement lifecycle (identify, prioritize, execute, sustain)
- Govern a GBS Procurement wide improvement portfolio, ensuring alignment to enterprise priorities and value cases
- Provide thought leadership on Lean, Six Sigma, Kaizen, and agile improvement practices
- Design and deploy Lean Daily Management (LDM) routines across GBS Procurement teams
- Establish standard tiered performance reviews, visual management, and problem‑solving routines
- Enable leaders to manage performance through data, root‑cause analysis, and structured escalation
- Identify opportunities for simplification, automation, and digital enablement
- Define and deploy future‑state process improvement solutions, including AI‑enabled analytics, Lean Daily Management routines, and automation opportunities, to systematically identify, prioritize, and deliver sustainable efficiency, quality, and value improvements across GBS
- Ensure improvements are sustained through standard work and management routines
- Support and lead GBS Procurement analytics and insights as required, including operational/performance metrics (KPI) definition and performance dashboards
Process Improvement, Analytics, and Transformation
- Drive year‑over‑year improvements in efficiency, cost to serve, cycle time, and quality
- Partner with functional leads to translate operational data into actionable insights
- Enable data‑driven decision‑making across service delivery, productivity, quality, and customer experience
- Support benefits tracking and value realization reporting tied to business cases
- Lead cross‑functional process redesign initiatives (end‑to‑end where applicable)
- Support transition from as‑is to standardized future‑state processes
- Ensure alignment with global process standards and control requirements
Strategic Partnership & Cross Functional Alignment
- Partner with Change and Enablement teams to drive adoption and sustainment
- Actively engage across GBS Procurement locations; regular on‑site presence expected
- Promote a culture of improvement, transparency and collaboration among site leads and business liaisons across geographies
- Collaborate with functional leadership on strategic initiatives/alignment, investment needs, etc.
- Work with countries’ business leaders to review any requests to deviate from the standard process, and identify opportunities to maximize alignment
Required qualifications and experience:
- Bachelor's degree in Supply Chain Management, Business Administration, Engineering, Operations, or a related field. Master's degree is a plus.
- >5 years of experience in Procurement, Supply Chain, Operational Excellence, Continuous Improvement, or a related function.
- Proven track record of leading process improvement initiatives within Procurement using methodologies such as Lean, Six Sigma, Kaizen, Value Stream Mapping, or similar continuous improvement frameworks.
- Strong knowledge of Procure-to-Pay (P2P), Source-to-Contract (S2C), Supplier Management, and Procurement Operations processes.
- Experience with ERP and procurement technologies such as Oracle, Ariba, or similar platforms.
- Strong analytical skills with the ability to identify process inefficiencies, leverage data insights, and drive measurable business improvements.
- Demonstrated project management experience, including prioritization, stakeholder alignment, risk management, and execution across multiple initiatives.
- Excellent communication, facilitation, and change management skills with experience driving organizational adoption of new processes and tools.
- Advanced proficiency in Excel, Power BI, Power Query, Tableau, or similar analytics and reporting tools.
- Fluent English required
About the Location
Our Cluj‑Napoca office is a key European hub for Copeland, supporting engineering, IT, finance, marketing, and customer operations. Opened in 2024, the modern office is home to more than 240 professionals who contribute to Copeland’s global and European operations. This dynamic environment offers excellent opportunities for career growth, collaboration, and the chance to be part of an innovative, fast‑growing team.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
Skills Required
- Bachelor's degree in Supply Chain Management, Business Administration, Engineering, Operations, or a related field
- Master's degree
- More than 5 years of experience in Procurement, Supply Chain, Operational Excellence, Continuous Improvement, or a related function
- Experience leading Procurement process improvement initiatives using Lean, Six Sigma, Kaizen, Value Stream Mapping, or similar methodologies
- Strong knowledge of Procure-to-Pay, Source-to-Contract, Supplier Management, and Procurement Operations processes
- Experience with ERP and procurement technologies such as Oracle, Ariba, or similar platforms
- Strong analytical skills and ability to use data insights to drive measurable business improvements
- Project management experience, including prioritization, stakeholder alignment, risk management, and execution across multiple initiatives
- Excellent communication, facilitation, and change management skills
- Experience driving organizational adoption of new processes and tools
- Advanced proficiency in Excel, Power BI, Power Query, Tableau, or similar analytics and reporting tools
- Fluent English
What We Do
We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation, putting Copeland at the forefront of positive change. We create sustainable residential, commercial and industrial spaces through HVACR technologies. We maintain the integrity of goods throughout the cold chain. And we bring comfort to people globally.
