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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
This position processes charge adjustments and creates and distributes various reports. He/She audits and prepares adjustments and performs research as needed. This position requires meticulous attention to detail and ensures that all steps under the billing Matrix process are followed in the proper order.
- Prepares weekly reports and analyzes source documents.
- Ensures accuracy of customer records and responds to customer inquiries as needed.
- Identifies, researches, and resolves any errors or customer disputes.
- Process charges adjustments to meet the team's SLA
Qualifications:
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Word, PowerPoint, and Excel
- Preferred Background: WWF, Billing, Accounting
- English Level: 70%
- Day shift: Monday to Friday 6:30am a 4:00 pm
- Grade Level: 7
- Hybrid.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Skills Required
- Excellent verbal and written communication skills
- Proficient in Microsoft Word, PowerPoint, and Excel
- Preferred background in WWF, Billing, Accounting
- English proficiency (English Level: 70%)
- Day shift availability Monday to Friday 6:30am to 4:00pm
- Ability to work in a hybrid arrangement
- Meticulous attention to detail
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