GBS HR Change & Transformation Manager

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

The role is responsible for driving and executing key change and transformation projects in support of our global HR strategy for ensuring our HR processes continually improve. The role will provide excellent stakeholder engagement and the highest levels of customer service, quality, and compliance.

A key part of the role is to harness self-service, enabling business engagement and support to ensure Workday, Smart Recruiters, Service Now and the Manila Service Centre are fully utilised and deliver a high quality, high value service. 

Key Responsibilities 

• Execute strategic HR projects connecting with counterparts in other regions to fulfil the ‘think and act global’ mindset.
• Participate in global forums. Where required, lead on global projects and be a key decision maker ensuring business needs are always considered.
• Identify and lead through to execution process and policy simplification and standardization opportunities.
• Deliver change projects with a hands-on approach to implementation and autonomy for decision making.
• Lead on transition projects. Identify opportunities for offshoring services, develop and manage the project plan from requirements through to implementation.
• Develop and present detailed and compelling business cases to influence senior stakeholders in their decision making process. 
• Manage a broad range of relationships across projects and into the wider organisation, communicating effectively and influencing appropriately to achieve project opportunities.
• With a global lens, understand the change management effort required when enabling change.
• Develop and build relationships with global teams, work collaboratively across regions to enable best practice sharing.
• Utilise standard project management frameworks, methodologies and tools.
• Be an advocate for change and always challenge the status quo.
• Ensure continuous improvement and apply LEAN principles to all HR processes. Identify areas for standardization that offer the greatest reward in delivering on our Global HR strategy.
• Where possible always leverage technology to drive digital, simplified, intuitive, cost-efficient solutions.
• Contribute to global HRIS system improvement activities to enable optimization of our HR systems enabling our self-service philosophy to be embedded across all regions.
• Work with HRIS teams to make suggestions for change, collaborating through design and implementation.
• Identify areas of risk on HR projects and implement improvement measures to mitigate.

Qualifications

• Excellent understanding and hands-on implementation experience of continuous improvement concepts & project management methodologies.
• High level of understanding and experience in HR and digital technology.
• Ability to manage diverse set of stakeholders and work effectively at all levels in an organization.
• Strong customer orientation
• Meticulous and methodical, strong organisation skills with a drive so see things through to the completion.
• Flexible and adaptable; able to work in ambiguous situations
• Problem solving and root cause identification skills
• Have expert business knowledge to enable effective decision making
• Must be a team player and able to work collaboratively with and through others
• Excellent literacy and numeracy skills with a confidence to work with numbers and data
• Excellent understanding of HR policies and processes
• Good understanding of data and analytics with an ability to use data to make informed decisions.
• Confident with strong decision making skills.
• Ability to navigate a matrixed and virtual environment.
• Strong analytical and problem solving skills
• Ability to influence key stakeholders
• Strong leadership skills with the ability to work in a team as well as working autonomously

Preferred Qualifications:  

• HR Professional Qualification i.e. CIPD Level 5 or above 
• Prince2 or equivalent Project Management qualification
• Change Management qualification

Additional Information

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address [email protected] if you would like to apply through the Disability Confident Interview Scheme.

All your information will be kept confidential according to EEO guidelines.