GBS Control Tower Process Specialist

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Global Process Specialist assists with the review, evaluation, recommendation, and implementation of improvements to processes that support internal and external customers. He/She monitors the health of assigned processes, programs, policies, systems and tools to identify areas of process improvement. This position assists with the research, evaluation, development and implementation of solutions to eliminate identified issues. The Global Process Specialist collaborates with UPS systems groups and other internal customers in the deployment of new processes and streamlining current processes.

OTHER CRITERIA:

• This job is a grade 10D.
• Last day to apply for internal applicants is 11:59pm EST on 05/07/2025.
• Remote position.
• No Relocation assistance offered.
• Employer will not sponsor visas for position.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.