GBS Accounts Receivable Specialist

IDEXX is looking for an Accounts Receivable Specialist to join the Global Business Services Team. Do you want to work in a very multi-national and fast-growing Company? Do you have an eye for detail? Are you a star in financial processes and systems? Can you partner with multiple stakeholders and move easily within a matrix organization? Then we really want to connect with you!

In this role, you will:

• Perform a variety of accounts receivable, customer data and/or other related data input/posting/maintenance/ processing into financial accounts, related systems and other informational databases.
• Receive transaction information such as invoices, authorizations to pay and other information from related departments, outside vendors and others. Ensure information is complete before processing.
• Review information to input and determine correct procedures so accounts, systems and databases will be updated properly. Contact related departments, Employees, customers, vendors, financial institutions and others as needed to clarify information.
• Input data into accounts, systems and/or databases according to established guidelines and procedures.
• Audit, validate and reconcile data for accuracy to ensure adherence to established policy. Resolve discrepancies and make corrections as needed. Facilitate collection activities as appropriate.
• Respond to and research questions and issues as needed. Communicate with related departments, Employees, customers, vendors, financial institutions and others to exchange information. Consult and interpret appropriate policies as appropriate and resolves issues. Trains Employees and others as needed.
• Maintain centralized customer master data on system.
• Set up and maintain account information, including sales, maintenance and other contracts and agreements. Review and enters sale contracts, maintenance agreements and other customer agreements. Distribute customer information as needed.
• Coordinate with sales, customers and other departments to answer questions, exchange information, clarify policies and resolve issues as needed.
• Understand business and provide support to sales, marketing, customer support and other areas to further business objectives.
• Identify process improvement opportunities and assist in implementation
• Perform variety of functions involving collection of accounts receivable and reconciliation of customer accounts.
• Collect overdue receivables, using multiple systems. Initiate out-bound and responds to in-bound calls.

What You Need to Succeed

• Combination of education and experience required. University degree or equivalent preferred.
• Data entry skills, including accuracy and speed in a fast-paced, time-critical environment.
• Ability to work with variety of systems and databases. SAP knowledge preferred.
• Detail-oriented, patient and thorough.
• Good customer service skills, with ability to exchange information with wide variety of people.
• Fluency in English, verbal and written. Fluency in another European language(s) preferred.
• Organized with ability to multi-task.
• Ability to work both individually and as a team player.
• PC skills, including Microsoft Office.
• This will be a Hybrid contract. Therefore, ability to go to the office a minimum of two times per week is requires.

Why IDEXX

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals health and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together!

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IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.