Gaming Supervisor - Table Games Operations

Posted Yesterday
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Hiring Remotely in United Arab Emirates
Remote
Junior
Gaming • News + Entertainment • Travel • Hospitality
The Role
Supervise table games staff during live operations, coach and mentor dealers, ensure game integrity and compliance with policies and regulations, monitor table limits and pace, handle chips/cards and report issues, respond to guest inquiries and escalate training or incidents to the Area Manager.
Summary Generated by Built In

About Wynn Al Marjan Island:

On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.


About the Position:

Wynn Al Marjan Island is currently seeking a Supervisor to join the resort’s Table Games Operations team.

The primary duties and responsibilities of this role are:

  • ​​Supervise gaming specialist during live game operations and ensure adherence to procedures 
  • ​Provide on-the-job coaching and support to gaming specialist to maintain game integrity and service quality 
  • ​Identify performance gaps and escalate training needs to the Area Manager 
  • ​Oversee assigned tables and ensure games are run efficiently and securely 
  • ​Monitor team performance, game pace, and guest interactions 
  • ​Ensure compliance with gaming policies, procedures, and government regulations 
  • ​Respond to guest inquiries and minor disputes professionally and escalate when necessary 
  • ​Ensure proper handling of chips, cards, and other table game assets 
  • ​Monitor table limits and ensure adherence to operational guidelines 
  • ​Report suspicious activity, equipment issues, or procedural deviations to the Area Manager 
  • ​Interact professionally with team members, management and guests

About You:

The ideal candidate for this position will have the following experience and qualifications:

  • ​​High school diploma required, further education in hospitality or gaming preferred 
  • ​Minimum of 1–2 years’ experience in table games or gaming operations 
  • ​Experience supervising or mentoring gaming specialist is an advantage 
  • ​Solid understanding of table games procedures and compliance standards 
  • ​Strong communication and interpersonal skills 
  • ​Reliable, professional, and guest-focused demeanor 
  • ​Attention to detail and ability to observe and respond quickly 
  • ​Team-oriented and adaptable in a dynamic environment 
  • ​Basic proficiency in MS Office and gaming systems 
  •  Able to adapt to varying work schedules in a 24-hour operational setting, including weekends, holidays, and shift work


About Wynn Al Marjan Island’s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

Skills Required

  • High school diploma
  • Further education in hospitality or gaming
  • Minimum 1-2 years experience in table games or gaming operations
  • Experience supervising or mentoring gaming specialists
  • Solid understanding of table games procedures and compliance standards
  • Strong communication and interpersonal skills
  • Reliable, professional, guest-focused demeanor
  • Attention to detail and ability to observe and respond quickly
  • Team-oriented and adaptable in a dynamic environment
  • Basic proficiency in MS Office and gaming systems
  • Able to adapt to varying work schedules in a 24-hour operational setting, including weekends, holidays, and shift work
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The Company
386 Employees
Year Founded: 2024

What We Do

Wynn Al Marjan Island is an under-construction integrated resort in Ras Al Khaimah, United Arab Emirates, developed by Wynn Resorts. Set to open in 2027, it will be the UAE's first integrated resort and first casino resort, featuring luxury accommodations, multiple dining options, retail spaces, entertainment, and spa facilities.

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