Gaming Operations Manager

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Manager in Gaming Operations, you'll be a driving force behind our fast-growing iGaming business. You'll lead cross-functional projects that launch new slot products and features for our casino customers, working closely with partners in Product, Marketing, and Legal to bring innovative game types to market. From concept to campaign, you'll shape our slot games roadmap and ensure every launch is successful, scalable, and fully compliant. You'll operate at the center of a bold growth initiative, building from the ground up with a focus on operational excellence.
What you'll do as a Manager, Gaming Operations

• Develop and document operational procedures for our expanding slot game portfolio.
• Conduct research on competitive offerings and regulatory frameworks across jurisdictions.
• Collaborate with internal and external stakeholders to launch new slot game types and features.
• Manage project timelines and deliverables, ensuring cross-functional alignment at every stage.
• Partner with Production and Development teams to deliver high-quality, on-time releases.
• Collaborate with the Marketing team to execute campaigns that drive engagement and performance.
• Track and evaluate KPIs for new slot games and features, making data-informed recommendations.
• Optimize internal project management processes to improve team velocity and delivery success.

What you'll bring

• Bachelor's Degree in Game Design, Graphic Design, or a related discipline.
• At least 5 years of experience in casino, iGaming, or related entertainment verticals, preferably with a focus on Slots.
• Deep knowledge of casino games or slot mechanics, including math modeling, pacing, and jackpot design.
• Strong track record of launching and scaling consumer-facing slot products.
• Adept at using data and player feedback to inform design optimization.
• Demonstrated leadership experience with an ability to mentor teams and drive creative excellence in a fast-paced, evolving market.
• A passion for games and a mindset for operational rigor.

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Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 112,000.00 USD - 140,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.