Game Operations Team Lead

Posted 8 Hours Ago
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Medellín, Antioquia, COL
Hybrid
Mid level
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software • Sports • Big Data Analytics
Welcome to the intelligent sports era.
The Role
The Game Operations Team Lead manages a team responsible for live tracking and event validation in sports, ensuring operational excellence and continuous improvement in performance.
Summary Generated by Built In



By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com  


THE ROLE: 
 
We’re looking for a proactive and results-oriented Team Lead to join our Game Operations department. This role combines leadership, operational excellence, and product expertise to guide a team of Game Operations Specialists in ensuring accurate, high-quality live tracking/eventing validation across football and basketball leagues worldwide.
As the main point of contact between your team and department leadership, you’ll be responsible for driving performance, supporting professional growth, maintaining communication with stakeholders, and promoting a culture of accountability and collaboration. You’ll play a key role in ensuring the success of live operations, managing workload distribution, and leading improvement initiatives across the area.
 
WHAT WILL YOU DO:
    • Lead and manage a team of Game Operations Specialists, fostering a positive, collaborative, and high-performing work environment.
    • Oversee daily operations and ensure smooth execution of live tracking/eventing validation across sports leagues.
    • Monitor performance metrics, analyze results, and provide actionable feedback to drive continuous improvement.
    • Support team development by identifying coaching needs, delivering ongoing feedback, and facilitating professional growth.
    • Ensure alignment with departmental objectives and maintain clear communication about operational and organizational updates.
    • Coordinate and contribute to strategic and non-operational projects aimed at improving efficiency, quality, and innovation.
    • Prepare detailed performance and progress reports to support leadership in decision-making.
    • Promote operational excellence and uphold company standards in all aspects of data and team management.
WHAT WILL YOU BRING:
    • Proven leadership and communication skills with experience managing teams in fast-paced operational environments.
    • Strong understanding of sports dynamics.
    • Excellent analytical, organizational, and problem-solving abilities.
    • Ability to manage remote teams and coordinate across multiple time zones.
    • High emotional intelligence and ability to build trust and foster a supportive team culture.
    • Fluent in written and spoken English.
    • Proactive, adaptable, and open to feedback, with a focus on continuous improvement.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location. 

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports. 

One team, being brave, driving change  

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius

Let us know when you apply if you need any assistance during the recruiting process due to a disability.




What the Team is Saying

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The Company
HQ: New York, NY
1,800 Employees
Year Founded: 2001

What We Do

Genius Sports is the layer between what happens on the field and how the world engages with it. Our solutions across the global sports ecosystem are underpinned by our next generation big data and artificial intelligence platform, GeniusIQ. By ingesting and computing multiple real-time data feeds, GeniusIQ powers a wide range of functions and applications across sports performance and officiation, fan engagement, advertising, and sports betting. Founded in 2001, Genius Sports is now one of the world’s largest sports technology companies, working with the likes of the NFL, NBA, EPL, FIBA, ESPN, Sky Sports, Flutter, DraftKings and 100s more. We're headquartered in New York and London, with offices in Los Angeles, Medellin, Tallinn, Sofia, Singapore, Lausanne, Manchester and Melbourne.

Why Work With Us

We are one team, being brave, driving change. Our company values help create a cohesive culture, where we think, feel and act like One Genius. We strive to create an environment where everyone feels a sense of belonging and the ability to make a difference, driving our vision to be everywhere in sports, redefining experiences through technology.

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Genius Sports Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQNew York, NY
Bologna, IT
Lausanne, CH
London, GB
Los Angeles, CA
Manchester, GB
Medellín, CO
Melbourne, VIC
Salerno, IT
Singapore
Sofia, BG
Vilniaus miesto, LT
Zaporizhzhia, UA
Learn more

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