We are looking for a sharp and passionate Game Operation Lead for Papaya.
In this role, you will be part of our winning Operations Team, responsible for enabling ongoing live operation activities utilizing our in-house developed Backend Admin System affecting thousands of players across the world on multiple cross-platform games.
The Operations team is responsible for operating monetization, economy, product & analytics activities across multiple games through the company Back End Admin system: setting up promotions, A/B tests, controlling game features, creating pricing configurations, segmentation, etc.
Responsibilities- Directly manage, train & lead the Operations team, consisting of employees in Israeli site & offshore
- Responsible for ensuring the smooth running of the Live Operations Calendar and AB Tests in the production environment throughout different time zones, games & platforms
- Work alongside the QA team to make sure new features are developed & released according to the planned vision & requirements
- Take ownership of our Backend Admin system new features design, development, upgrades, and implementation in a production environment
- Daily monitor of ongoing operations & stability of the back end system. Handle production incidents to a quick solution & improve work processes
- Work closely with all cross-company departments to make ideas into reality
- Maintain & develop the team’s Knowledge base, alongside workflows and methods
- At least 4 years of hands-on experience as Technical Operation Specialist / Configuration Specialist / Technical Support / Technical Project Manager / Business Operation Specialist
- At least 2 years of experience leading operational teams while taking full ownership of significant cross-company projects
- Strong computer skills, the ability to operate multiple applications and platforms simultaneously
- Strong problem solving / troubleshooting skills
- Proactive and creative with the drive to improve and continuously learn
- Exceptional time management skills & workload prioritization
- English proficiency both spoken and written
- Availability to work off-hours per need
Advantages
- Previous work experience in the field of Mobile Gaming Big Advantag
- Managerial experience- Big advantage
- Technical background (Backend Systems Operations / Programming / SQL knowledge)
Skills Required
- At least 4 years of hands-on experience as a Technical Operations Specialist, Configuration Specialist, Technical Support Specialist, Technical Project Manager, or Business Operations Specialist
- At least 2 years of experience leading operational teams and owning significant cross-company projects
- Strong computer skills and ability to operate multiple applications and platforms simultaneously
- Strong problem-solving and troubleshooting skills
- Proactive, creative, improvement-oriented, and willing to continuously learn
- Exceptional time-management and workload-prioritization skills
- English proficiency in speaking and writing
- Availability to work off-hours as needed
- Previous experience in mobile gaming
- Managerial experience
- Technical background in backend systems operations, programming, or SQL
What We Do
Since 2019, Papaya has been committed to shaping the future of gaming through an innovative and forward-thinking approach to game development. We believe that gaming should be about more than just luck, which is why our games are designed to reward skill, strategy, and perseverance. Ranked by Dun’s 100 as one of the top 50 hi-tech companies in Israel to work for
