Game Director

Posted 13 Days Ago
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Toronto, ON, CAN
In-Office
Senior level
Gaming • Mobile
The Role
Lead the long-term vision, strategy, and business performance for a live free-to-play mobile game. Own product roadmap, LiveOps, monetization, KPIs, and cross-functional team leadership. Drive player-first experiences via experimentation, data-driven decisions, and close partnership with studio and executive leadership to maximize retention, engagement, and revenue.
Summary Generated by Built In
As a leading mobile games developer, Jam City is looking to “level up” our talent for our talent team in Toronto. We’re on the hunt for innovators who consider themselves dynamic, collaborative and thrive in a fast-paced environment.
 
PERKS & BENEFITS
Unlimited Vacation*
Employer Paid Benefits*
Additional Flex Healthcare Spending*
Parental leave and Kin care*
RRSP Matching*
Company Events such as movie night, trivia, game shows & more…
*Only applies to full-time positions.

We are seeking an experienced Game Director to lead the vision, strategy, and performance of
Bingo Pop, a leading mobile casual casino game. This role is accountable for the long-term
health and growth of the product, balancing player satisfaction with business performance while
leading a cross-functional team.

The ideal candidate combines strong product instincts, exceptional leadership, analytical rigor,
and a deep understanding of the free-to-play mobile gaming market. As Game Director, you will
define the product strategy, prioritize investments, and make high-impact

RESPONSIBILITIES

    Product Vision and Strategy: Own the long-term product vision and strategic roadmap including:

    • Defining clear quarterly and annual objectives aligned with the company and studio goals
    • Identifying growth opportunities through feature innovation, content expansion, economy improvements, and player experience enhancements
    • Balancing short-term business performance with long-term franchise health
    •  

      Live Operations Leadership: Lead LiveOps strategy, including events, promotions, content cadence, economy management and feature launches. 

      • Ensure liveops delivers engaging player experiences while maximizing retention and monetization
      • Continuously optimize the player lifecycle through experimentation and data-driven decision making
      • Monitor industry trends and the competitor landscape to evolve our thinking and roadmap
      •  

        Business Ownership: Own the games overall business performance, including:

        • Working closely with studio & executive leadership to set annual revenue and budget goals
        • Managing key KPI’s and metrics (revenue, bookings, DAU/MAU, Retention, monetization and overall game profitability
        • Monitoring performance against target and proactively adjust strategy to improve results
        •  

          Team Leadership: Lead and inspire a multidisciplinary development team by:

          • Establishing a high-performance culture centered around accountability, collaboration and continuous improvement
          • Coach functional leaders while removing obstacles and aligning priorities
          • Fostering an environment where creativity and data-driven decision making co-exist
          • Partner closely with central leaders to ensure alignment around game objective and execution priorities
          •  

            Player Experience: Lead and manage with a player first mindset and champion the player experience by:

            • Understanding player motivation and behaviors
            • Improving onboarding and progression
            • Enhancing social features
            • Reducing friction
            • Increasing long term engagement
            •  

              Game Communication: Represent the game to internal and external partners, including:

              • Presenting product strategy, performance, and roadmap to executive leadership
              • Clearly communicating risks, opportunities, investment needs, and strategic recommendations
              • Representing the game during portfolio reviews and business planning cycles

REQUIREMENTS

    • 5+ years in mobile free to play gaming
    • 3+ years leading a live mobile game or product team
    • Experience owning or significantly influencing a P&L
    • Strong understanding of LiveOps strategy
    • Experience with free-to-play economies and monetization
    • Proven ability to improve engagement and revenue through product innovation
    • Excellent communication and leadership skills
    • Strong analytical and data-driven mind-set

NICE TO HAVE

    • Casual casino or social casino experience
    • Experience managing Bingo or card-based games
    • Experience scaling mature live-service games
    • Familiarity with experimentation frameworks and A/B testing
    • Experience collaborating with User Acquisition and CRM teams
    • Experienced a full production from inception to live-ops of a high-profile f2p casual game.
    • Ability to prototype and demonstrate ideas is a huge plus.

CHECK OUT LIFE AS A JAM CITIZEN:
- Company news and events on our LinkedIn
- Company Blog
- Employee Feedback on our Comparably page
- Find videos on our teams and games on our Youtube
 
OUR COMMITMENT TO EQUITY, DIVERSITY, & INCLUSION
We believe in creating games that unite people across the world and that showcase our commitment to providing an environment that is both inclusive and diverse for our players and employees. We strive to create a workforce that is reflective of our global player community as we know that we are stronger and better when we play together. To help promote an inclusive culture, we celebrate the visible and invisible diversity of our Jam Citizens through initiatives including Employee Resource Groups, cultural events, trainings, speaker series, and more. 
 
Jam City is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, sex (including pregnancy), national origin, ancestry, religion, ethnicity, marital, or domestic partnerships status, disability, genetic information (including the refusal to submit to genetic testing), predisposing genetic characteristics, military status, veteran status, domestic violence victim status, sexual orientation, gender identity or expressions, or any other classification protected by federal, state, and local laws. Our management is committed to following this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.
 
ABOUT JAM CITY
Jam City is a leading entertainment studio with a proven track record of creating some of the world’s most beloved casual puzzle and story-driven mobile games. As the creative force behind fan-favorite, award-winning titles such as Harry Potter: Hogwarts Mystery, Cookie Jam and Panda Pop, Jam City develops engaging and dynamic games that become an enduring part of our players’ lives. The company is headquartered in Los Angeles with a global network of studios and talent. For more information, please visit www.jamcity.com.

Skills Required

  • 5+ years in mobile free to play gaming
  • 3+ years leading a live mobile game or product team
  • Experience owning or significantly influencing a P&L
  • Strong understanding of LiveOps strategy
  • Experience with free-to-play economies and monetization
  • Proven ability to improve engagement and revenue through product innovation
  • Excellent communication and leadership skills
  • Strong analytical and data-driven mind-set
  • Casual casino or social casino experience
  • Experience managing Bingo or card-based games
  • Experience scaling mature live-service games
  • Familiarity with experimentation frameworks and A/B testing
  • Experience collaborating with User Acquisition and CRM teams
  • Experience delivering a full production from inception to live-ops of a high-profile f2p casual game
  • Ability to prototype and demonstrate ideas

Jam City Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jam City and has not been reviewed or approved by Jam City.

  • Healthcare Strength Healthcare options are consistently characterized as strong, including medical, dental, vision, FSA, and life insurance. Solid coverage is highlighted as a plus across benefits descriptions.
  • Leave & Time Off Breadth Generous or “unlimited” PTO alongside paid holidays, sick leave, bereavement, and parental leave is widely listed. These time-off provisions are positioned as strengths even when base pay may not be top-of-market.
  • Wellbeing & Lifestyle Benefits Perks such as pet-friendly offices, commuter benefits, snacks/drinks, company events, and wellness activities are commonly showcased. Remote/hybrid options further support day-to-day flexibility and work–life balance.

Jam City Insights

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The Company
HQ: Los Angeles, CA
776 Employees
Year Founded: 2009

What We Do

Jam City is an award-winning entertainment company providing unique and deeply engaging mobile games that are played by tens of millions of people across the globe. Led by CEO Chris DeWolfe, former MySpace co-founder and CEO, and COO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City’s global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date. The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company’s popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018. Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogotá, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto. The Jam City team is known for its creative excellence and technological innovation in key areas including storytelling, data science and audience insights.

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