Gainsight Administrator (NXT)

Posted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Information Technology
The Role
The Gainsight Administrator is responsible for building and maintaining the Gainsight platform infrastructure, managing integrations, optimizing UI/UX, and ensuring data sync accuracy.
Summary Generated by Built In

Role Goal: Build and maintain the technical infrastructure of the Gainsight platform.

Core Responsibilities

  • Technical Build: Configure the Rules Engine, Data Designer, and Horizon Analytics.
  • Integrations: Manage data connectors (Oracle, Google Big Query) and ensure 100% data sync accuracy.
  • UI/UX Design: Optimize C360/R360 layouts to provide the ATS team with a streamlined "one-pane-of-glass" view.
  • Maintenance: Manage the monthly NXT release cycle and perform regular system hygiene (auditing old rules/reports).

Key Qualifications

  • Certification: Gainsight Certified Administrator (Level 1 or 2).
  • Experience: 4 to 5 years of relevant Experience in Gainsight
  • Technical Stack: Hands-on experience with Gainsight NXT architecture and Salesforce CRM.
  • Logic & Data: Strong understanding of relational databases and Boolean logic (If/Then statements).
  • Problem Solving: Expertise in troubleshooting complex data transformations and failed rule executions.
Responsibilities

Role Goal: Build and maintain the technical infrastructure of the Gainsight platform.

Core Responsibilities

  • Technical Build: Configure the Rules Engine, Data Designer, and Horizon Analytics.
  • Integrations: Manage data connectors (Oracle, Google Big Query) and ensure 100% data sync accuracy.
  • UI/UX Design: Optimize C360/R360 layouts to provide the ATS team with a streamlined "one-pane-of-glass" view.
  • Maintenance: Manage the monthly NXT release cycle and perform regular system hygiene (auditing old rules/reports).

Key Qualifications

  • Certification: Gainsight Certified Administrator (Level 1 or 2).
  • Experience: 4 to 5 years of relevant Experience in Gainsight
  • Technical Stack: Hands-on experience with Gainsight NXT architecture and Salesforce CRM.
  • Logic & Data: Strong understanding of relational databases and Boolean logic (If/Then statements).
  • Problem Solving: Expertise in troubleshooting complex data transformations and failed rule executions.
Qualifications

Role Goal: Build and maintain the technical infrastructure of the Gainsight platform.

Core Responsibilities

  • Technical Build: Configure the Rules Engine, Data Designer, and Horizon Analytics.
  • Integrations: Manage data connectors (Oracle, Google Big Query) and ensure 100% data sync accuracy.
  • UI/UX Design: Optimize C360/R360 layouts to provide the ATS team with a streamlined "one-pane-of-glass" view.
  • Maintenance: Manage the monthly NXT release cycle and perform regular system hygiene (auditing old rules/reports).

Key Qualifications

  • Certification: Gainsight Certified Administrator (Level 1 or 2).
  • Experience: 4 to 5 years of relevant Experience in Gainsight
  • Technical Stack: Hands-on experience with Gainsight NXT architecture and Salesforce CRM.
  • Logic & Data: Strong understanding of relational databases and Boolean logic (If/Then statements).
  • Problem Solving: Expertise in troubleshooting complex data transformations and failed rule executions.
About UsAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Top Skills

Gainsight
Google Big Query
Oracle
Salesforce
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The Company
HQ: Pune, Maharashtra
10,000 Employees
Year Founded: 2001

What We Do

Zensar is a leading experience, engineering, and technology solutions company. We conceptualize, build, and manage digital products for Forbes Global 2000 clients across the hi-tech engineering, banking and financial services, insurance, manufacturing and consumer services verticals. With proven excellence across five core areas, including experience services, advanced engineering services, data engineering and analytics, foundation services, and application services, our solutions leverage industry-leading platforms to help our clients be competitive, agile, and disruptive while moving with velocity through change and opportunity. Zensar’s expansive ecosystem of 60+ technology partners, including Oracle, Salesforce, SAP, Guidewire, Automation Anywhere, Adobe, and UiPath, enables us to deliver comprehensive solutions to clients, facilitating seamless integration and allowing them to leverage cutting-edge technologies and tools for enhanced business outcomes. Zensar is part of the USD 4.4 billion RPG Group. With headquarters in Pune, India, our 10,500+ employees, representing over 50 nationalities, work from 30+ locations across North America, UK/Europe, and South Africa. Visit us at www.zensar.com

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