Who we are
Amplifon is the global leader in retail hearing care, with over 20,000 professionals across 26 countries and 10,000 points of sale. We empower people to rediscover the emotions of sound and invest in talent engagement, professional development, and recognition to allow employees to reach their full potential.
Who we are looking for
We are seeking a Country Compliance Manager to lead and oversee the Compliance Program in Spain, ensuring that business activities are conducted ethically, in compliance with applicable laws and regulations, and in alignment with Amplifon Group policies and values.
Reporting to the Country Legal Counsel, the Country Compliance Manager will act as a trusted business partner, promoting a strong culture of integrity, transparency and accountability across the organization.
The role will be responsible for developing and enhancing the local compliance framework, identifying and mitigating compliance risks, managing ethics and whistleblowing processes, supporting regulatory compliance initiatives, and driving awareness and training programs throughout the organization.
Key Responsibilities
Compliance Program Management
Develop, implement and continuously improve the Compliance Program in Spain, ensuring alignment with Amplifon Group standards and local regulatory requirements.
Support the implementation of global compliance initiatives and adapt them to local business needs.
Maintain and periodically review compliance policies, procedures and internal guidelines.
Compliance Risk Management
Identify, assess and monitor compliance risks across all business areas.
Conduct periodic compliance risk assessments and define appropriate mitigation actions.
Support management in the implementation of effective controls to address identified risks.
Monitor the effectiveness of compliance controls and recommend improvements where necessary.
Ethics & Integrity
Promote a culture of integrity, ethical behaviour and accountability throughout the organization.
Ensure effective implementation of the Code of Conduct and related ethics policies.
Oversee processes related to conflicts of interest, gifts and hospitality, anti-bribery and corruption, and other ethics-related matters.
Act as a trusted advisor to employees and managers on compliance and ethical concerns.
Whistleblowing Program
Manage and promote Whistleblowing Program in accordance with applicable regulations and company policies.
Coordinate the assessment, investigation and resolution of compliance concerns and allegations of misconduct.
Ensure investigations are conducted objectively, confidentially and consistently.
Monitor implementation of corrective and preventive actions resulting from investigations.
Compliance Monitoring & Audits
Design and execute compliance monitoring activities to evaluate the effectiveness of the compliance framework.
Support internal audits, compliance reviews and external assessments.
Track remediation plans and ensure timely resolution of identified findings and recommendations.
Maintain appropriate documentation and evidence of compliance activities.
Training & Awareness
Develop and deliver compliance training and awareness initiatives across the organization.
Ensure employees understand their compliance responsibilities and applicable policies.
Promote continuous awareness through communication campaigns and engagement activities.
Monitor training completion rates and assess effectiveness of training programs.
Third-Party Compliance
Oversee compliance due diligence processes for distributors, suppliers, consultants and other third parties.
Assess and monitor third-party compliance risks.
Support implementation of appropriate safeguards and contractual compliance requirements.
Promote ethical business practices throughout the value chain.
Regulatory Compliance & Business Support
Monitor relevant regulatory developments and emerging compliance risks.
Advise management on potential compliance implications of regulatory changes.
Partner with business leaders and functional teams to support compliant decision-making.
Coordinate with Legal, HR, Internal Audit, Data Privacy and other control functions as appropriate.
Reporting & Governance
Prepare periodic compliance reports, dashboards and key performance indicators for local management and Group Compliance.
Report on compliance program effectiveness, key risks, investigations, training activities and remediation plans.
Support governance forums and compliance committees where applicable.
Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace. Aligned to this goal, we offer a hybryd working policy, allowing employees to work 9 days/month remotely.
Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences, we can achieve more and that diversity adds to our culture.
We encourage applications from all genders, corners of the world and individual backgrounds.
Skills Required
- Designing, implementing and improving a local compliance program
- Conducting compliance risk assessments and defining mitigation actions
- Managing whistleblowing processes and coordinating objective, confidential investigations
- Developing and delivering compliance training and awareness initiatives
- Overseeing third-party compliance due diligence and monitoring third-party risks
- Monitoring regulatory developments and advising management on compliance implications
- Supporting compliance monitoring, audits, remediation tracking and documentation
- Collaborating with Legal, HR, Internal Audit, Data Privacy and other control functions
Amplifon Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amplifon and has not been reviewed or approved by Amplifon.
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Strong & Reliable Incentives — Performance-related bonuses and commission structures can meaningfully lift total earnings in some sales and clinic roles. Incentives appear more favorable for high performers where targets are attainable and variable pay is a consistent part of the package.
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Healthcare Strength — Health coverage is described as comprehensive in many markets, often including core medical needs and hearing-related care. Added supports such as EAP/psychological counseling and wellness programs broaden the health-and-wellbeing value of the package.
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Leave & Time Off Breadth — Time-off offerings are frequently characterized as generous in parts of Europe, with substantial PTO allowances and additional leave provisions in some locations. Flexibility options such as hybrid arrangements further increase the perceived value of time-related benefits.
Amplifon Insights
What We Do
As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 26 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound. Although we are constantly growing, we have the drive of a start-up and are committed to striving for innovation every day. Whatever role our employees take on at Amplifon, they each make more possible - more brands for customers, more support for colleagues, more opportunities for their own careers and more innovative possibilities. We are guided by our values and are motivated by our purpose, ensuring each new day brings opportunities for innovation as we explore new horizons for our business, our customers and each other. At Amplifon, we make more possible. Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, UK, United States, and Uruguay. Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true
