FX Product Manager - FX Payments

Posted 9 Days Ago
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London, England, GBR
In-Office
Senior level
Fintech • Financial Services
The Role
The FX Payments Product Manager will oversee strategic development, partner management, and product lifecycle for FX payments, focusing on transformation and growth in cross-border payments.
Summary Generated by Built In

The FX Partnerships Product team sits within the wider FX Product team in Markets.  This team is responsible for partnering with other divisions within Citi in delivering FX solutions to clients leveraging Citi’s significant FX franchise.  Specifically, the team partners with the Treasury and Trade Solutions (TTS), and Securities Services organisations with supporting FX capabilities.

Citi’s Cross Border Payments franchise supports clients in 120+ currencies through a variety of payment rails, pricing styles and workflow solutions.  With one of the largest FX franchises and onshore local markets capability and reach, this role represents a significant opportunity to contribute directly to Citi's strategic objectives, shaping the future of financial services.  This area is going through significant platform transformation and is critical to Citi's strategic initiative in FX. 

Role Summary

We are seeking a highly motivated and experienced FX Payments product manager to join our FX Partnerships Product team focused on supporting, transforming and growing the Cross Border Payments business. This role will be instrumental in driving the strategic development, management, and execution of FX Payments change. The successful candidate will play a key role in identifying market opportunities, fostering strategic alliances, and delivering cutting-edge FX products that meet the evolving needs of our clients and enhance our competitive position. 

 

Key Responsibilities

Strategic Product Development & Innovation

  • Identify, evaluate, and prioritize new FX product opportunities and innovation initiatives focused on Cross Border Payments, aligning with the overall business strategy.
  • Work closely with other product managers, the product development team, technology and partners to deliver Cross Border Payments transformation journey.
  • Working with management, sales and other partners to create client driven product roadmaps and strategy informed by market research and competitor analysis
  • Collaborate with internal stakeholders (e.g. TTS, Sales, Trading, Technology, Legal, Compliance, Risk) to ensure product feasibility, regulatory adherence, and successful launch.

 

Clients & Partnership Management

  • Work closely with select clients in partnership with different business units to create compelling solutions
  • Source, evaluate, and establish strategic partnerships with Citi’s Services business, technology providers, and other external entities that can enhance our FX product offering.
  • Negotiate and manage partnership agreements, ensuring alignment with business objectives and risk frameworks.
  • Develop and maintain strong relationships with partners, fostering collaborative environments for joint product development and go-to-market strategies.
  • Monitor partnership performance and identify opportunities for optimization and growth.

 

Product Lifecycle Management

  • Manage the end-to-end product lifecycle for assigned FX products, from ideation to launch, growth, and eventual retirement.
  • Work with product managers and developers to elaborate requirements and build cutting edge FX products suitable for Payments.
  • Oversee product testing, validation, and quality assurance processes.
  • Monitor product performance, gather client feedback, and iterate on product features and enhancements.
  • Ensure products comply with all relevant internal policies and external regulations.

 

Market Intelligence & Thought Leadership

  • Stay abreast of industry trends, technological advancements, and regulatory changes impacting the FX market
  • Represent the firm at industry conferences, seminars, and client engagements, positioning as a thought leader
  • Contribute to internal knowledge sharing and best practices within the FX product team

 

Education

  • Bachelor’s degree in Finance, Engineering, Computer Science, or a related field

 

Experience

  • 5+ years of experience in product management within the financial services industry, with a strong focus on foreign exchange (FX) products.
  • Solid understanding of FX markets, risk management, trading mechanisms and regulatory landscape.
  • Cross currency payments FX experience required
  • Understanding of direct dealing and passive execution related to FX Payments
  • Knowledge of payment systems, payment rails, payment methods and treasury workflows
  • Understanding of regulation differences in local markets vs offshore
  • Proven track record of successfully launching new products and managing product lifecycles.
  • Experience of working with high volume, low value transactions
  • Experience in identifying, negotiating, and managing strategic partnerships, ideally with FinTechs or technology providers

 

Preferred Skills

  • Knowledge of global financial regulations impacting FX
  • Experience in cross border FX payments transformation at another institution
  • Understanding of Digital Assets, and how they impact payment workflows
  • Data analytics e.g. python, SQL

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Job Family Group: Product Management and Development

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Job Family:Product Management

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Time Type:Full time

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • 5+ years of experience in product management within financial services
  • Solid understanding of FX markets, risk management, trading mechanisms
  • Cross currency payments FX experience
  • Proven track record of launching new products
  • Experience in identifying and managing strategic partnerships

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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