Location:
127 Public Square - Cleveland, Ohio 44114
Location: Position requires 4 days in office at 127 Public Square, Cleveland, OH or 225 Franklin , Boston, MA, offering flexibility to work remotely on the remaining day.
JOB SUMMARY
The ideal candidate is a team player, has great attention to detail, is coachable, accountable, and demonstrates good judgement and decision making. The associate will support the execution of daily team activities, related to delivering our suite of FX products and services to our corporate client base.
ESSENTIAL JOB FUNCTIONS
- Deliver excellence in customer service and trade execution
- Demonstrate understanding of foreign exchange market & products (including spot, forward, and swaps)
- Support effective onboarding, including documentation, credit lines, and platform demos and setups
- Assist with organizing and conducting client education and entertainment events
- Build strong relationships with internal stakeholders
- Contribute to a strong team orientated culture and live Key’s values
- Invest in personal continual learning and development
- Strong comprehension of Risk Management in the overall business and industry context
- Adhere to all policies, procedures, and regulatory requirements
- Contribute to writing the client facing daily market update
EDUCATION QUALIFICATIONS
- Bachelor’s degree preferred
- Complete NFA Associated Person Certification (already attained or ability to pass within 3 months of hire date) required
EXPERIENCE QUALIFICATIONS
- Minimum 1 year experience in banking, fintech, or corporate environment
- Understanding of foreign exchange market & products (including spot, forward, and swaps) preferred
- Customer Resources Management (CRM) experience preferred
- Intermediate experience with Bloomberg
- Intermediate Data Analysis in Excel and PowerPoint creation
TACTICAL SKILLS
- Proficiency in Microsoft Office Suite (Excel, PowerPoint and Word)
- Strong analytical and problem-solving ability
- Demonstrated critical thinking combined with business intuition and intellectual curiosity
- Excellent written and oral communication
- Financial and Business Acumen
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.
Job Posting Expiration Date: 04/17/2025
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].
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At KeyBank we’ve made a promise to our clients that they will always have a champion in us. To deliver on our promise, we’re committed to building a team of engaged employees who do the right thing for our clients and shareholders, and help them achieve financial wellness each and every day.






