FW Control Management – Program Management & Governance (Operational Risk and Controls) – Vice President (603)

The Control Management Group's (CM) mission is to solidify an effective Firmwide control framework within and across the lines of business by identifying and remediating control issues with a sense of urgency, regardless of the source.  The CM team will work collaboratively with other control disciplines and will oversee existing control functions as well as the development of new control functions and protocols.  This process will enable the firm to engage the appropriate teams in a timely manner and provide the ability to quickly remediate critical control issues across all the impacted areas of the firm.

The Controls Room, a critical component of the Firmwide Control Management organization, functions as a controls reporting and analytics utility for the Firm.  Its mission is to provide meaningful management information that will facilitate decision making. 
 

Position Overview

The Vice President will lead cross-functional delivery for firmwide programs impacting Control Management, with accountability for translating enterprise requirements into executable project strategy, integrated roadmaps, and measurable outcomes. This role operates as a senior delivery and governance leader—aligning stakeholders across lines of business, product and technology; proactively identifying and mitigating delivery, operational, and control risks; and driving disciplined execution against milestones, quality standards, and SLAs.

The Vice President also owns User Acceptance Testing (UAT) governance for in-scope programs, establishing UAT strategy, readiness standards, entry/exit criteria, and consolidated reporting. The role ensures end-to-end testing is appropriately planned, staffed, and executed across business and technology stakeholders, and that UAT scope, defects, and results remain aligned to program objectives and control effectiveness outcomes.
 

Roles and Responsibilities: 

• Lead multiple concurrent firmwide application development projects end-to-end, ensuring roadmap creation and delivery predictability, stakeholder alignment, and execution against commitments, milestones, and SLAs

• Establish and run governance forums (steerco, working groups, executive readouts), define decision rights, manage RAID, and enforce standards for roadmap, scope, schedule, and quality

• Partner with firmwide program owners to translate requirements into actionable plans, ensuring full traceability from commitments to deliverables, testing evidence, and outcomes

• Proactively identify delivery, operational, and control risks; drive mitigations; ensure timely escalation; and partner with Control Management stakeholders to strengthen control outcomes at scale

• Lead change management for program requirements, influencing senior stakeholders and evolving operating models/processes to embed sustainable ways of working

• Define UAT governance framework, readiness checkpoints, entry/exit criteria, and reporting; oversee UAT planning and execution across teams; ensure defects are managed with appropriate accountability and sign-off

• Own executive-level scorecards and reporting (delivery progress, SLA adherence, testing progress, defect trends, dependency tracking), driving transparency and continuous improvement

• Influence and drive alignment across Business, Product, Technology and Risk/Control leadership; resolve cross-program dependencies and remove execution barriers

• Mentor and manage program managers, set expectations for delivery rigor, and standardize best practices across the portfolio

• Bachelor’s degree required; Master’s degree preferred (or equivalent experience)

• 12+ years overall experience, including 8+ years in Program/Portfolio Management (preferably in large, matrixed, global organizations)

• Demonstrated success leading firmwide, multi-year, cross-LOB programs with complex dependencies and executive-level governance

• Experience in crafting product roadmaps, managing enterprise wide data migration projects and coordinating dry runs prior for production readiness

• Strong ability to communicate with and influence both technical and business leaders, including executive storytelling and concise decision-oriented updates

• Proven ability to manage multiple programs/projects simultaneously, balancing priorities, resources, timelines, and risk.

• Advanced proficiency in Microsoft PowerPoint, Excel, Word, SharePoint, and planning tools (e.g., MS Project); able to produce high-quality executive presentations is mandatory.

• Working knowledge of Agile delivery and Jira (and comfort operating across Agile and hybrid delivery models).

• Strong analytical rigor, attention to detail, and ability to drive structured problem solving under ambiguity.

• Highly adaptable, proactive, self-directed leader with strong interpersonal skills and a track record of building trusted partnerships.

• 2:30-11:30pm Shift; Mumbai