FVP, Non-Agency Underwriting Operations

Job Title:

FVP, Non-Agency Underwriting Operations

Location:

TX - Dallas/Irving

What you'll do:

The FVP of Non-Agency Underwriting Operations is responsible for overseeing all aspects of Non-Agency underwriting operations, both in-house and third-party reviews. This role ensures consistent application of credit policy, regulatory compliance, operational efficiency, and high-quality customer service. The ideal candidate will have deep expertise in mortgage underwriting, a strong understanding of risk management, and a proven ability to lead high-performing teams in a dynamic environment.

Leadership & Strategy

• Lead and manage the residential mortgage underwriting team, including managers, underwriters, and support staff.
• Develop and execute underwriting strategies aligned with corporate goals and risk appetite.
• Serve as a key member of the mortgage leadership team, contributing to broader business planning and decision-making of this product.
• Calibrate and train Non-Agency fulfilment and Third Party due diligence teams to AmeriHome guidelines
• Regular training to all underwriting, lender/client staff on Non-Agency guidelines

Operational Excellence

• Oversee daily underwriting operations to ensure timely, accurate, and compliant loan decisions.
• Implement process improvements to enhance efficiency, reduce cycle times, and improve Lender/clients or borrower experience per channel.
• Monitor and manage underwriting pipelines, SLAs, and productivity metrics.
• Collaborate with Operations, Sales, Capital Markets, Quality Control, and Corporate Governance leadership towards Non-Agency product and process success.

Risk & Compliance

• Ensure adherence to internal credit policies, Credit Manuals, GSEs and private investor guidelines, and regulatory requirements.
• Partner with Compliance and Risk teams to proactively identify and mitigate underwriting risks.
• Assist as required in internal and external audit preparation and response efforts.
• Ensure all underwriting procedures are updated 

Talent Development

• Recruit, train, and mentor underwriting staff to build a culture of excellence, accountability, and continuous learning.
• Conduct performance reviews and provide coaching to support career growth development.

Technology & Innovation

• Collaborate with IT and digital teams to evaluate and implement underwriting technology solutions, including automation and AI tools.
• Stay current on industry trends and innovations to maintain a competitive edge.

What you'll need:

• Bachelor’s degree in Finance, Business, or related field (MBA or equivalent preferred).
• 8+ years of experience in residential mortgage underwriting management, with at least 5 years in a senior leadership role preferred.
• Deep knowledge of agency and non-agency underwriting guidelines.
• Strong understanding of mortgage regulations (e.g., TRID, ECOA, HMDA, ATR).
• Proven track record of leading large teams and managing complex operations.
• Excellent analytical, communication, and decision-making skills.
• Proficiency with LOS platforms (e.g., Encompass), OCR technology, Automated Underwriting tools and underwriting systems (e.g., DU, LP).

Preferred Attributes:

• DE (Direct Endorsement) and/or SAR (Staff Appraisal Reviewer) certification.
• Experience with digital mortgage platforms and automation tools.
• Change management and process reengineering experience.

Benefits you’ll love:

We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.  

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

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