COE Solutions Engineering Manager

Axos Bank

Target Range:

$130,000.00 /Yr. - $150,000.00 /Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

This position will be onsite and located at our HQ in San Diego, CA. Remote or hybrid is not available for this role.
The COE Solutions Engineering Manager will lead the strategic direction and operational management of the Solutions Engineering team within the Centers of Excellence (COE). This role is responsible for driving innovation, standardizing best practices, and ensuring the delivery of high-impact, scalable solutions across multiple products, platforms, and business units. The ideal candidate will have a strong background in technology and business process management, with a proven track record of leading cross-functional teams to achieve strategic objectives.

Responsibilities:

• Develop and implement the strategic vision for the Solutions Engineering team, aligning with the overall enterprise strategy
• Lead and manage a team of experts specialized in diverse enterprise technology and business domains, fostering a culture of innovation and continuous improvement
• Oversee the creation of and/or author software requirements documents and ensure the technology teams delivery to the specifications of the product requirements
• Partner with lines of business to assess opportunities to improve sales, service and efficiency through the implementation and optimization of COE technologies
• Create comprehensive discovery documents specifying the features and functionality required for the technology teams to develop
• Maintain knowledge of technology evolutions and consistently identify opportunities to pilot and innovate on existing and future technology 
• Standardize best practices and processes across the Solutions Consulting team to ensure consistency, efficiency, and scalability
• Build and maintain the technology project roadmap for the Centers of Excellence
• Collaborate with business leaders and technical teams to build and deliver scalable enterprise solutions that meet business needs
• Monitor and manage the performance of the Solutions Consulting team, using data-driven insights to drive continuous improvement
• Build and maintain strong relationships with key stakeholders, including senior leadership, business unit leaders, and external partners
• Ensure effective communication and knowledge sharing across the Solutions Consulting team and the broader organization
• Manage the budget and resources for the Solutions Consulting team, ensuring optimal allocation and utilization

Qualifications:

• Bachelor's degree in Business, Technology, or a related field; advanced degree preferred
• Minimum of 10 years experience in a leadership role within a technology or business process management environment
• Proven track record of leading cross-functional teams and delivering high-impact, scalable solutions
• Strong strategic thinking and problem-solving skills, with the ability to translate vision into actionable plans
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders at all levels
• Deep understanding of Salesforce, Contact Center AI, and Robotic Process Automation (RPA)
• Knowledge of industry best practices and emerging trends in technology and business process management

Preferred:

• Experience in management consulting
• Experience in software solutions engineering
• Experience in a financial services or banking environment
• Familiarity with agile methodologies and project management frameworks

Axos Employee Benefits May Include:

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.